Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Emergency maintenance in OSC’s data center Feb 10 2022 | Outage, Owens, Pitzer |
Resolved |
OSC will shut down significant portions of the Owens and Pitzer clusters for several hours this afternoon (Thursday, Feb.... Read more |
4 years 8 months ago | 4 years 7 months ago |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
7 years 3 months ago | 7 years 3 months ago |
| Rolling reboot of Owens starting from Oct 10, 2019 | login, Owens |
Resolved |
Updated on 1 PM Oct 17, 2019: The rolling reboot of Owens has been completed. Original Post: We are having rolling reboots of Owens... Read more |
6 years 12 months ago | 6 years 11 months ago |
| Scratch and Project are hung; schedulings have been paused | Batch, filesystem |
Resolved |
1:00PM 4/6/2017 Update: The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem... Read more |
9 years 6 months ago | 9 years 6 months ago |
| GPFS problems on Owens | filesystem |
Resolved |
Owens is experiencing a disruption of GPFS availability. At about 4:17PM today (January 6th), OSC monitoring noticed a problem with mounts of Project on the Owens supercomputer. Jobs may have been... Read more |
6 years 9 months ago | 6 years 9 months ago |
| Rolling reboot of Oakley and Ruby clusters, starting from 8:30AM October 9, 2017 | Batch, login, Ruby |
Resolved |
Updates on 1:00PM October 16, 2017: The rolling reboots of Oakley and Ruby are completed. ... Read more |
9 years 4 days ago | 8 years 11 months ago |
| Schrodinger license check in issue | Licensing |
Resolved |
Schrödinger is an application that uses a FlexNet license server. To run a job, the application needs to check out licenses from the server and check it back in once the job is completed. However... Read more |
2 years 3 months ago | 1 year 10 months ago |
| autodock-gpu 1.5.2 does not work on Cardinal | Software |
Resolved |
autodock-gpu/1.5.2 does not work on Cardinal. We suggest using autodock-gpu/1.6 instead |
5 months 2 days ago | 5 months 2 days ago |
| Oakley login node instability | Operations |
Resolved |
Oakley login nodes are seeing some instability related to Lustre. We will reboot the nodes on Thursday, October 2nd 2014 to resolve the issue. If a login node crashes before then and we have the... Read more |
12 years 2 weeks ago | 11 years 11 months ago |
| myosc outage - may 17, 2021 | client portal |
Resolved |
Resolution: Access to myosc was restored. myosc is currently unavailable. ... Read more |
5 years 4 months ago | 5 years 4 months ago |
