Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Password Expiration Emails client portal Resolved

Password expiration notices are still being sent after you change your password.

To ensure your password change date has been updated and the account will not expire, please look at...

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7 years 5 months ago 7 years 5 months ago
Python version mismatch in Jupyter + Spark instance Software Resolved
(workaround)

You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app:

25/04/25 10:49:01 WARN TaskSetManager:...
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1 year 4 months ago 10 months 4 days ago
Issue with GPFS on Owens since April 14, 2017 Batch, filesystem, Owens Resolved

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address this GPFS issue. 

We have had issues with GPFS mounts on Owens Cluster since Friday afternoon,...

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9 years 5 months ago 9 years 5 months ago
PyTorch jobs timeout and hanging GPU Resolved

We have observed that many PyTorch users frequently encounter random timeouts, which result in the termination of their jobs but leave the process running on the node....

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3 years 3 months ago 2 years 9 months ago
Rolling Reboot of all three HPC clusters beginning July 7 Resolved

A rolling reboot is scheduled to remediate a ptrace vulnerability and safely restore debugger functionality for all clusters, including Ascend, Cardinal, and Pitzer...

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3 months 1 week ago 2 months 2 weeks ago
Certain modules not accessible Software Resolved

Certain modules are not working for all clusters since the downtime.  We have reports specifically that Amber, Gaussian, and Turbomole are not working.  We are working to resolve the issue, but...

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12 years 3 months ago 12 years 3 months ago
Spurious warnings about balance being exhausted client portal Resolved

Due to the price changes and some specifics about MyOSC, you may get warnings...

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6 years 3 months ago 6 years 2 months ago
Ls-Dyna license outage Licensing Resolved

4:30 PM 10/18/2018 Original Post:

Ls-Dyna license is not available now.

We are actively investigating the issue with LSTC. Please contact ...

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7 years 11 months ago 7 years 11 months ago
Core label on OnDemand app is incorrect OnDemand Resolved

The core label on the OnDemand app incorrectly displays as '1', regardless of the requested number of cores for a job. While this label is incorrect, the job is still allocated the correct number...

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1 year 9 months ago 1 year 8 months ago
Downtime Update: All Major Services Online Resolved

Friday, Sept 25th 12PM Noon:

  • Oakley is back online and has resumed running jobs.  
  • Ruby...
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11 years 4 weeks ago 11 years 2 weeks ago

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