Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Logging into Globus with OSC credentials is broken Outage Resolved

Updated on 06/10/2022:

This is fixed.

Original post:

OSC clients can't log into ...

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4 years 2 months ago 4 years 2 months ago
Major network switch outage Network Resolved

01:20 PM 11/14/2018 Update:

...

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7 years 9 months ago 7 years 9 months ago
Pitzer Xfce Desktop through OnDemand is not working OnDemand Resolved

Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ...

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7 years 7 months ago 7 years 7 months ago
Jobs reports 'excessive memory usage' message Owens, Pitzer Resolved

...

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6 years 5 months ago 4 years 4 months ago
Problems with LAMMPS 14May16 Software Resolved

LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP...

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9 years 11 months ago 9 years 9 months ago
HCOLL-related failures in OpenMPI applications Cardinal, Software Resolved
(workaround)

Several applications using OpenMPI, including HDF5, Boost, Rmpi, ORCA, and CP2K, may fail with errors such as

mca_coll_hcoll_module_enable() coll_hcol: mca_coll_hcoll_save_coll_handlers...
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1 year 10 months ago 1 year 4 months ago
Ruby is offline Operations Resolved

The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime.

12 years 11 months ago 12 years 6 months ago
Correction on OSC project restriction email Account Management Resolved

Updated:

OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's...

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5 years 2 months ago 5 years 2 months ago
Reboot of Public-Facing Systems for Security Fix Resolved

Updates on May 12:

All  public-facing systems have been rebooted. 

Original Post:

Due to a critical...

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4 months 1 week ago 3 months 3 weeks ago
Oakley and Owens queue issue Batch Resolved

We are experiencing a problem with the queuing system on oakley and owens that is delaying or preventing new jobs from running. Our systems staff is investigating.

 

8 years 8 months ago 8 years 8 months ago

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