Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Resolved |
In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"... Read more |
9 months 2 weeks ago | 6 months 4 days ago |
| MyOSC Email Delivery Problems | client portal |
Resolved |
The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget... Read more |
2 years 9 months ago | 2 years 4 months ago |
| Login Shell Issues on Oakley | Account/Shell |
Resolved |
UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again. Additionally, if you are still logged in and have the incorrect shell, logging back out... Read more |
12 years 4 months ago | 12 years 4 months ago |
| Libraries not compatible with cxx17 | Software |
Resolved |
Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17. Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu... Read more |
8 years 1 month ago | 8 years 1 month ago |
| A partial-node MPI job failed to start using Intel MPI mpiexec | Owens, Pitzer, Software |
Resolved (workaround) |
A partial-node MPI job may fail to start using [mpiexec@o0439.ten.osc....Read more |
5 years 11 months ago | 1 year 5 months ago |
| Singularity: failed to run a container directly or pull an image from Singularity or Docker hub | Software |
Resolved (workaround) |
You might encounter an error while run a container directly from a hub: [pitzer-login01]$ apptainer run shub://vsoch/hello-world Progress...Read more |
1 year 5 months ago | 10 months 4 weeks ago |
| Globus Online Transfers Failing | Connectivity, filesystem, Web Services |
Resolved |
We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing. Transfers to/from Globus Personal Endpoints do not seem to be affected. ... Read more |
10 years 6 months ago | 8 years 4 months ago |
| Possible performance degradation after August 9th's downtime | filesystem |
Resolved |
Updates on May 20 2023: verbsRDMA is enabled on Pitzer. Updates on Dec 14 2022: verbsRDMA is enabled on Owens during December 13 downtime... Read more |
4 years 2 months ago | 3 years 4 months ago |
| Network card re-seat | Network |
Resolved |
At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the... Read more |
13 years 3 months ago | 13 years 3 months ago |
| Rolling reboot of Oakley and Ruby clusters, starting from 8:30AM October 9, 2017 | Batch, login, Ruby |
Resolved |
Updates on 1:00PM October 16, 2017: The rolling reboots of Oakley and Ruby are completed. ... Read more |
9 years 2 weeks ago | 9 years 3 days ago |
