Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
OnDemand unresponsive login Resolved

Some of the login nodes on Owens and Pitzer are in bad states. User can't log into OnDemand. And scratch is unresponsive sometimes. We are working on this issue. We will update when we have more...

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6 years 4 months ago 6 years 4 months ago
Rolling Reboot for Security Fix Resolved

A rolling reboot is in progress to address CVE-2026-23111 (nf_tables logic bug) for all clusters, including Ascend, Cardinal, and Pitzer. Login nodes will be rebooted first and access...

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4 months 2 days ago 3 months 3 weeks ago
OnDemand has NOT been working with external providers since 08/22 OnDemand Resolved

Updates on 9:40AM August 23, 2017: this issue has been resolved. 

>>>

Issue:

User can NOT login to OnDemand (ondemand.osc.edu)...

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9 years 1 month ago 9 years 1 month ago
- --gpus-per-task is not working Batch Resolved

Updated: This is fixed. 

Original Post:

After the recent Slurm upgrade, the option --gpus-per-task is currently not functioning as...

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1 year 9 months ago 1 year 9 months ago
Lustre Updates filesystem Resolved

9/10/14 - We have not seen any additional crashes of the Lustre servers since making this change.

8/26/14 
- Lustre jobs are being accepted as of 10AM this...

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12 years 1 month ago 12 years 1 month ago
Problems with home directory servers filesystem Resolved

We had several auto-reboots with our home directory servers, starting from around 11pm August 30. Jobs might be impacted. The systems are working properly now.  

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5 years 1 month ago 5 years 1 month ago
Stale File Handles on GPFS clients filesystem Resolved

OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as...

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7 years 9 months ago 7 years 9 months ago
Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes Software Resolved
(workaround)

RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes.

Workaround...

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1 year 2 months ago 1 year 2 months ago
Inviting user to a project based on project and user types (academic/commercial/classroom) client portal Resolved

A recent update has corrected this error.

6 years 11 months ago 6 years 7 months ago
Code Server ondemand.osc.edu cannot open this folder because it contains system files OnDemand, Software Resolved

Trying to download a directory through code server results in the error "ondemand.osc.edu cannot open this folder because it contains system files"

To work...

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11 months 3 weeks ago 11 months 3 weeks ago

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