Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Account changes temporarily suspended | Account Management |
Resolved |
We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more |
12 years 2 months ago | 12 years 2 months ago |
| Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 | Batch, Owens, Ruby |
Resolved |
10:14 AM 09/17/2018... Read more |
7 years 11 months ago | 7 years 11 months ago |
| my.osc.edu inaccessible | client portal |
Resolved |
OSC client portal is having intermittent issues and may be inaccessible. There is ongoing work being done to resolve this problem. Resolution:... Read more |
5 years 11 months ago | 5 years 11 months ago |
| BWA 0.7.17 vulnerability | Cardinal |
Resolved (workaround) |
Cardinal hosted a version of bwa that had an unpatched vulnerability, 0.7.17. |
1 year 5 months ago | 1 year 3 months ago |
| warning: libhwloc.so.1 may conflict with libhwloc.so.5 |
Resolved |
Sometimes when building MPI programs the following warning appears. It is harmless and can be safely ignored. ld: warning: libhwloc.so.1, needed by /usr/local/mvapich2/1.7-intel/lib/...Read more |
11 years 3 months ago | 10 years 10 months ago | |
| A bug in the trigger that sends automated emails from client portal | client portal |
Resolved |
We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your... Read more |
7 years 1 month ago | 7 years 1 month ago |
| Grafana is not available since Dec 14 Downtime |
Resolved |
Grafana (grafana.osc.edu) is not available since Dec 14 Downtime. We will fix it soon. If you have any questions, please contact OSC Help. |
4 years 8 months ago | 4 years 7 months ago | |
| MyOSC unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm | client portal |
Resolved |
We will be adding a charge account structure. MyOSC will be unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm while the update occurs. See... Read more |
4 years 2 weeks ago | 4 years 1 week ago |
| Brief interruption of services for some users | filesystem |
Resolved |
Today, May 14 2013, at 12:45PM we will be temporarily removing one of the home directory servers from service to address some reliability issues. Users with home... Read more |
13 years 3 months ago | 13 years 3 months ago |
| OnDemand has NOT been working with external providers since 08/22 | OnDemand |
Resolved |
Updates on 9:40AM August 23, 2017: this issue has been resolved. >>> Issue: User can NOT login to OnDemand (ondemand.osc.edu)... Read more |
8 years 11 months ago | 8 years 11 months ago |
