Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
MyOSC unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm client portal Resolved

We will be adding a charge account structure. MyOSC will be unavailable on Tuesday, August 2, 2022, from 10 am to 12 pm while the update occurs. See...

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4 years 2 months ago 4 years 2 months ago
Lustre Updates filesystem Resolved

9/10/14 - We have not seen any additional crashes of the Lustre servers since making this change.

8/26/14 
- Lustre jobs are being accepted as of 10AM this...

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12 years 1 month ago 12 years 1 month ago
Ansys DesignModeler with hardware acceleration Software Resolved
(workaround)

Ansys DesignModeler with hardware acceleration is not working.

With Ansys version greater than 19.1, DesignModeler is working with software rendering mode, but it is very slow.

 ...

6 years 10 months ago 1 year 4 months ago
Apptainer container builds fail on compute nodes due to /tmp namespace behavior Software Resolved
(workaround)

Building Apptainer containers on compute nodes may fail during apt update or other package operations...

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9 months 4 days ago 8 months 4 hours ago
Stale File Handles on GPFS clients filesystem Resolved

OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as...

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7 years 9 months ago 7 years 9 months ago
Login problem Resolved

Around 10am EDT, OSC began to experience problems with our infrastructure.  Login sessions began to be affected around 11:30 EDT. The problem was resolved around 1pm EDT, and all systems have...

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2 years 5 months ago 2 years 5 months ago
Extra messages during job startup and ending on Owens and Pitzer Batch, Owens, Pitzer Resolved

All jobs on Owens and Pitzer that started or ended after 13:14 Monday, March 11 would see the following extra messages at the beginning and end of the job:

pmlogger: cannot open log "/...
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7 years 7 months ago 7 years 7 months ago
Rolling reboots on all HPC systems starting Oct 31 2024 Owens, Pitzer Resolved

Updates on Nov 13 2024:

Pitzer is completed. 

Updates...

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1 year 11 months ago 1 year 10 months ago
Nvidia drivers on Oakley GPU Resolved

We upgraded the drivers for the Nvidia GPUs on all of our clusters during the downtime this week. Unfortunately, we are noticing some subtle problems with the GPUs on Oakley. We will be rolling...

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9 years 12 months ago 8 years 4 months ago
Backup failures on ess filesystem Backups, filesystem Resolved

The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021.

OSC is working with the vendor to...

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5 years 2 months ago 5 years 1 month ago

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