Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
OpenMPI-HPCX 4.1.x hangs on writing files on a shared file system Software Resolved
(workaround)

Your job utilizing openmpi/4.1.x-hpcx (or 4.1.x on Ascend) might hang while writing files on a shared file system. This issue is caused by a ...

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1 year 4 months ago 1 year 4 months ago
Instability on Clusters after May 13 Downtime Resolved

We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual...

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1 year 3 months ago 1 year 3 months ago
Application Errors client portal Resolved

When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to...

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7 years 4 months ago 7 years 1 month ago
GPFS problems with /fs/project and possibly /fs/scratch filesystem Resolved

There was an issue with GPFS clients that affected /fs/project and possibly /fs/scratch between around 3:30AM and 8:30AM on Sunday September 4th. Some jobs from clients were also impacted. 

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4 years 4 days ago 4 years 4 days ago
Project space giving errors "No space left on device" filesystem Resolved

11/01/2016 11:52AM Update: This issue has been fixed. 

We have become aware of a problem with the Project storage space that gives errors "No space left on device". The...

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9 years 10 months ago 9 years 10 months ago
Storage Problems - GPFS services (Project / Scratch) filesystem Resolved

Updates at 15:52 March 11, 2020:

The issue with the Project file system that causes deletes of file system snapshots to fail has now been resolved. OSC Project file system...

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6 years 6 months ago 6 years 6 months ago
Brief disruption to external network, 2013/12/29 Connectivity Resolved

Between 5:00AM and 9:00AM EDT on Sunday,...

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12 years 8 months ago 12 years 8 months ago
Unavailability of intel channel among the conda channel list: Software Resolved

If you are getting an error: 

UnavailableInvalidChannel: HTTP 403 FORBIDDEN for channel intel <...

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1 year 12 months ago 1 year 12 months ago
Rolling reboot of Owens cluster, starting from Monday, April 16, 2018 Owens Resolved

12:00 PM 5/7/2018 Update:

The rolling reboot of Owens has been completed. 

Posted on April 11, 2018, at 3:45...

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8 years 5 months ago 8 years 4 months ago
AlphaFold 3 GPU Out-of-Memory Error During Inference Software Resolved
(workaround)

When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:

Can't...
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9 months 2 weeks ago 9 months 2 weeks ago

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