Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Resolved |
In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"... Read more |
9 months 1 week ago | 6 months 1 day ago |
| Scratch filesystem is down | filesystem, OnDemand |
Resolved |
Updated on 2:30pm Feb 1st: Scratch filesystem is back. OnDemand is also available now. Original Post: Scratch filesystem is down now.... Read more |
7 years 8 months ago | 7 years 8 months ago |
| Conda activate will be enabled for python and miniconda3 modules |
Resolved |
If you've previously utilized |
2 years 5 months ago | 2 years 5 months ago | |
| Rolling reboot of all clusters, starting from 9:30 AM June 05, 2019 | Batch, login, Owens, Pitzer, Ruby |
Resolved |
Update #2 Posted on 14 June 2019 12:33 PM The rolling reboots of all clusters are completed. Please contact oschelp@osc.edu if you... Read more |
7 years 4 months ago | 7 years 4 months ago |
| CP2K 6.1 Floating-point exception on Pitzer Cascade Lakes (48-core) node | Owens, Pitzer |
Resolved |
Program received signal SIGFPE: Floating-point exception - erroneous arithmetic operation. Backtrace for this error: Thid could be a bug in libxsmm 1.9.0 which is released on Mar 15... Read more |
1 year 11 months ago | 1 year 11 months ago |
| Abaqus license contention | Batch, Licensing |
Resolved |
We have noticed some abaqus jobs end up in BatchHold. Once the job is in BatchHold, it will never start. This is because of sharing the abaqus licenses between Oakley and Owens. We have opened a... Read more |
9 years 8 months ago | 8 years 4 months ago |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
5 years 3 months ago | 5 years 3 months ago |
| Some MKL environment variables have incorrect paths | Ascend, Cardinal, Pitzer, Software |
Resolved |
MKL module files define some helper environment variables with incorrect paths. This can yield link time errors. All three clusters are affected. We are working to correct the module... Read more |
1 year 4 months ago | 1 year 2 months ago |
| ARMSTRONG is offline | Outage |
Resolved |
ARMSTRONG is experiencing an unexpected outage. We are working on a resolution. |
12 years 6 months ago | 12 years 6 months ago |
| Application Submission Errors: Startup and Classroom | Outage |
Resolved |
You currently cannot apply for startup and classroom allocations, as your primary contact information will not successfully enter. We are working on a fix. These websites are... Read more |
8 years 3 months ago | 8 years 3 months ago |
