Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Problems with GPFS filesystem, and OnDemand is not working | filesystem |
Resolved |
Updates on 12:00pm June 10: The issue is fixed. All impacted services return to production. We apologize for the inconvience. If you have any questions, please... Read more |
5 years 4 months ago | 5 years 4 months ago |
| warning: libhwloc.so.1 may conflict with libhwloc.so.5 |
Resolved |
Sometimes when building MPI programs the following warning appears. It is harmless and can be safely ignored. ld: warning: libhwloc.so.1, needed by /usr/local/mvapich2/1.7-intel/lib/...Read more |
11 years 5 months ago | 11 years 2 days ago | |
| Instability on Clusters after May 13 Downtime |
Resolved |
We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual... Read more |
1 year 4 months ago | 1 year 4 months ago | |
| A bug in the trigger that sends automated emails from client portal | client portal |
Resolved |
We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your... Read more |
7 years 3 months ago | 7 years 3 months ago |
| Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes | Software |
Resolved (workaround) |
RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes. Workaround...Read more |
1 year 1 month ago | 1 year 1 month ago |
| Brief interruption of services for some users | filesystem |
Resolved |
Today, May 14 2013, at 12:45PM we will be temporarily removing one of the home directory servers from service to address some reliability issues. Users with home... Read more |
13 years 4 months ago | 13 years 4 months ago |
| GPU Memory Not Released Causing OOM in Subsequent Jobs | GPU |
Resolved (workaround) |
We have noticed that GPU memory is not being properly released in some jobs, causing subsequent jobs on the same nodes to run out of memory (OOM). We are currently working on a resolution... Read more |
1 year 2 weeks ago | 7 months 1 day ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
3 years 3 months ago | 3 years 2 months ago |
| OnDemand has NOT been working with external providers since 08/22 | OnDemand |
Resolved |
Updates on 9:40AM August 23, 2017: this issue has been resolved. >>> Issue: User can NOT login to OnDemand (ondemand.osc.edu)... Read more |
9 years 1 month ago | 9 years 1 month ago |
| OnDemand unresponsive | login |
Resolved |
Some of the login nodes on Owens and Pitzer are in bad states. User can't log into OnDemand. And scratch is unresponsive sometimes. We are working on this issue. We will update when we have more... Read more |
6 years 4 months ago | 6 years 4 months ago |
