Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Multi-node job hang with ORCA 5 Owens, Pitzer, Software Resolved
(workaround)

You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have...

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2 years 6 months ago 1 year 5 months ago
Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 Batch, Owens, Ruby Resolved

10:14 AM 09/17/2018...

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8 years 1 month ago 8 years 3 weeks ago
Rolling reboots of Owens cluster, starting from Feb 18, 2021 Owens Resolved

Updated on March 2:

This is completed.

Original Post:

We will have rolling reboots of Owens cluster including login and compute nodes,...

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5 years 7 months ago 5 years 7 months ago
warning: libhwloc.so.1 may conflict with libhwloc.so.5 Resolved

Sometimes when building MPI programs the following warning appears.  It is harmless and can be safely ignored.

ld: warning: libhwloc.so.1, needed by /usr/local/mvapich2/1.7-intel/lib/...
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11 years 5 months ago 11 years 5 days ago
Type mismatch error Software Resolved
(workaround)

GNU compiler versions 10+ may have Fortran compiler errors like

Error: Type mismatch between actual argument at (1) and actual argument at (2) (REAL(4)/REAL(8))

...

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1 year 5 months ago 1 year 5 months ago
A bug in the trigger that sends automated emails from client portal client portal Resolved

We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your...

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7 years 3 months ago 7 years 3 months ago
Logging into Globus with OSC credentials is broken Outage Resolved

Updated on 06/10/2022:

This is fixed.

Original post:

OSC clients can't log into ...

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4 years 4 months ago 4 years 4 months ago
Brief interruption of services for some users filesystem Resolved

Today, May 14 2013, at 12:45PM we will be temporarily removing one of the home directory servers from service to address some reliability issues. Users with home...

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13 years 5 months ago 13 years 5 months ago
Terminal function from RStudio app through OnDemand does not work OnDemand Resolved

Terminal function from RStudio app through OnDemand does not work. It returns error as below:

Rstudio cannot launch terminals.

We are working on the...

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3 years 9 months ago 3 years 9 months ago
OnDemand has NOT been working with external providers since 08/22 OnDemand Resolved

Updates on 9:40AM August 23, 2017: this issue has been resolved. 

>>>

Issue:

User can NOT login to OnDemand (ondemand.osc.edu)...

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9 years 1 month ago 9 years 1 month ago

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