Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| STAR-CCM+ OpenMPI Job Failed due to Out-of-Memory | Cardinal, Software |
Resolved (workaround) |
After the scheduled downtime on May 12, 2026, STAR-CCM+ has been encountering out-of-memory errors when running OpenMPI jobs. A message similar to the following... Read more |
4 months 3 weeks ago | 3 months 3 weeks ago |
| Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 | login, Owens, Ruby |
Resolved |
4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted... Read more |
9 years 7 months ago | 9 years 6 months ago |
| Annual Allocation Balances Incorrect | client portal |
Resolved |
Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more |
6 years 11 months ago | 6 years 9 months ago |
| Account changes temporarily suspended | Account Management |
Resolved |
We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more |
12 years 4 months ago | 12 years 4 months ago |
| Multi-node job hang with ORCA 5 | Owens, Pitzer, Software |
Resolved (workaround) |
You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more |
2 years 6 months ago | 1 year 5 months ago |
| Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 | Batch, Owens, Ruby |
Resolved |
10:14 AM 09/17/2018... Read more |
8 years 1 month ago | 8 years 1 month ago |
| Rolling reboots of Owens cluster, starting from Feb 18, 2021 | Owens |
Resolved |
Updated on March 2: This is completed. Original Post: We will have rolling reboots of Owens cluster including login and compute nodes,... Read more |
5 years 8 months ago | 5 years 7 months ago |
| Stale File Handles on GPFS clients | filesystem |
Resolved |
OSC is experiencing some problems with the Project and Scratch filesystems that are resulting in some jobs seeing "stale file handles". We are investigating the problem and will provide updates as... Read more |
7 years 10 months ago | 7 years 10 months ago |
| Correction on OSC project restriction email | Account Management |
Resolved |
Updated: OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's... Read more |
5 years 3 months ago | 5 years 3 months ago |
| GPU Memory Not Released Causing OOM in Subsequent Jobs | GPU |
Resolved (workaround) |
We have noticed that GPU memory is not being properly released in some jobs, causing subsequent jobs on the same nodes to run out of memory (OOM). We are currently working on a resolution... Read more |
1 year 3 weeks ago | 7 months 1 week ago |
