Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| OSC will remove Jupyter MATLAB Kernel | Cardinal, OnDemand |
Resolved |
OSC will remove the default MATLAB Jupyter Kernel on Tuesday, May 20th, 2025. To create your own Jupyter MATLAB Kernel please follow the documentation on the MATLAB Page... |
1 year 5 months ago | 1 year 5 months ago |
| Slow Processing of Password Changes | Account Management, client portal |
Resolved |
Password changes are taking longer than usual to process through the system. In some test cases up to 17 minutes. We are working on resolving this issue. |
7 years 3 months ago | 4 years 10 months ago |
| NCCL hang on Ascend dual-GPU nodes | Ascend, GPU, Software |
Resolved (workaround) |
Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified... Read more |
1 year 4 months ago | 1 year 4 months ago |
| Backups of /nfs/gpfs | Backups |
Resolved |
Changes to files on /nfs/gpfs may not be backed up during the following evening's backup, as would normally be expected. The backup software is attempting to recreate a full backup of the... Read more |
13 years 6 months ago | 13 years 5 months ago |
| openmpi/4.1.1 is deprecated |
Resolved |
openmpi/4.1.1-hpcx will be removed on November 29th, 2022 due to InfiniBand drivers (MOFED) update. Please use compatible and bug-fixed version 'openmpi/4.1.2-hpcx' to run ORCA or your MPI... Read more |
3 years 10 months ago | 3 years 10 months ago | |
| PBS commands on Owens are not working | Batch, Owens |
Resolved |
Update posted on July 12, 2017 at 1:50PM: We have fixed the problem with the batch management system on Owens and queues on Owens have been opened again for jobs. ... Read more |
9 years 3 months ago | 9 years 3 months ago |
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Resolved |
In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"... Read more |
9 months 2 weeks ago | 6 months 4 days ago |
| OSC OnDemand is not responsive | OnDemand |
Resolved |
OSC OnDemand is not responsive now. We are investigating the problem now. Please use other ways like ssh to connect to OSC HPC systems. We apologize for any inconvenience this may cause... Read more |
6 years 7 months ago | 6 years 7 months ago |
| Armstrong offline until Noon |
Resolved |
Armstrong will need to be taken down today until Noon. In the meantime, contact OSCHelp (OSCHelp@osc.edu) for account assistance. |
12 years 2 months ago | 12 years 2 months ago | |
| STAR-CCM+ MPI job failure | Cardinal, Software |
Resolved (workaround) |
STAR-CCM+ encounters errors when running MPI jobs using Intel MPI or Open MPI, displaying the following message: ib_iface.c:1139 UCX ERROR Invalid active_speed on...Read more |
2 years 1 day ago | 3 months 3 weeks ago |
