Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Emergency UPS Maintenance | Maintenance |
Resolved |
A UPS in the data center requires some emergency maintenance to be undertaken at 2PM on Oct 11 2023. There is a very small chance that parts of Owens and of the C18 Pitzer nodes may lose power as... Read more |
3 years 4 days ago | 2 years 12 months ago |
| qstat error on Oakley Nov 21, 2017 | Batch |
Resolved |
We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs: ... Read more |
8 years 10 months ago | 8 years 10 months ago |
| Temporary StarCCM License Outage | Cardinal |
Resolved |
StarCCM software will be temporarily unavailable starting February 21, 2026. Why: Our current license expires on Feb 21 at 11:59pm EST. |
7 months 3 weeks ago | 7 months 3 weeks ago |
| Usage overview graph for storage | client portal |
Resolved |
The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.... Read more |
6 years 2 months ago | 5 years 10 months ago |
| OnDemand Apps will not open | OnDemand |
Resolved |
Since the 10.9.5 OS X update, Apple has changed its security model to only support applications from the Mac App Store and identified developers. This has caused OnDemand apps to fail to run with... Read more |
12 years 2 weeks ago | 10 years 10 months ago |
| Torque module on Oakley improperly setting environment variables |
Resolved |
Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque. Additionally the Intel paths remain when the torque... Read more |
11 years 8 months ago | 8 years 4 months ago | |
| Using mpiexec/mpirun with Intel MPI on Slurm | Software |
Resolved (workaround) |
Intel MPI on Slurm batch system is configured to support PMI process manager. It is recommended to use |
1 year 5 months ago | 1 year 5 months ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
7 years 5 months ago | 7 years 1 month ago |
| Rolling reboot of Owens and Pitzer starting from July 11, 2022 | Owens, Pitzer |
Resolved |
Updated on August 1 2022: The rolling reboots have been completed. Original Post: We will have rolling reboots of Owens and Pitzer... Read more |
4 years 3 months ago | 4 years 2 months ago |
| Performance Regression of GPU Nodes on Ruby | GPU, Ruby |
Resolved |
We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in... Read more |
9 years 10 months ago | 8 years 4 months ago |
