OSC OnDemand and cluster login nodes are currently experiencing service degradation and connection issues.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Core and Node labels on Classroom app are incorrect |
Resolved |
The core and node labels on the Classroom app (class.osc.edu) incorrectly displays as '0', regardless of the requested number of cores for a job. While this label is incorrect, the job is still... Read more |
1 year 9 months ago | 1 year 8 months ago | |
| Storage usage reported in the Project Dashboard is not correct | client portal |
Resolved |
After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more |
7 years 7 months ago | 6 years 11 months ago |
| Performance degradation of ESS filesystem | filesystem |
Resolved |
Updated 2:10PM November 25, 2021: The... Read more |
4 years 10 months ago | 4 years 10 months ago |
| Interruption of both Project and Scratch filesystems on 10/13/2016 | filesystem |
Resolved |
We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected. We'll update more details later. |
9 years 12 months ago | 9 years 12 months ago |
| Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 | login, Owens, Ruby |
Resolved |
4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted... Read more |
9 years 6 months ago | 9 years 6 months ago |
| Annual Allocation Balances Incorrect | client portal |
Resolved |
Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to... Read more |
6 years 11 months ago | 6 years 9 months ago |
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
Read more |
10 months 2 weeks ago | 10 months 2 weeks ago |
| Account changes temporarily suspended | Account Management |
Resolved |
We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more |
12 years 3 months ago | 12 years 3 months ago |
| Multi-node job hang with ORCA 5 | Owens, Pitzer, Software |
Resolved (workaround) |
You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have... Read more |
2 years 6 months ago | 1 year 5 months ago |
| Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 | Batch, Owens, Ruby |
Resolved |
10:14 AM 09/17/2018... Read more |
8 years 1 month ago | 8 years 3 weeks ago |
