OSC OnDemand and cluster login nodes are currently experiencing service degradation and connection issues.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Emergency UPS Maintenance | Maintenance |
Resolved |
A UPS in the data center requires some emergency maintenance to be undertaken at 2PM on Oct 11 2023. There is a very small chance that parts of Owens and of the C18 Pitzer nodes may lose power as... Read more |
2 years 12 months ago | 2 years 11 months ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
12 years 4 months ago | 12 years 4 months ago | |
| Temporary StarCCM License Outage | Cardinal |
Resolved |
StarCCM software will be temporarily unavailable starting February 21, 2026. Why: Our current license expires on Feb 21 at 11:59pm EST. |
7 months 2 weeks ago | 7 months 2 weeks ago |
| Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 | Owens, Ruby |
Resolved |
10:16 AM 8/13/2018 Update: The rolling reboot of Owens has been completed. 9:00 AM 8/10/2018 Update: The rolling reboot of Ruby has been... Read more |
8 years 2 months ago | 8 years 1 month ago |
| Usage overview graph for storage | client portal |
Resolved |
The project storage section for usage overview displays a graph with a percentage for the amount of storage used. Although the values above the graph are correct, the graph itself shows 100%.... Read more |
6 years 2 months ago | 5 years 10 months ago |
| LS-DYNA mpp-dyna Cardinal: Remote access error on mlx5_0:1, RDMA_READ | Cardinal, Software |
Resolved (workaround) |
You may encounter the following error while running mpp-dyna jobs with multiple nodes: [c0054:22206:0:22206] ib_mlx5_log.c:179 Remote access error on mlx5_0:1/IB (synd 0x13 vend 0x88...Read more |
1 year 8 months ago | 1 year 3 months ago |
| Using mpiexec/mpirun with Intel MPI on Slurm | Software |
Resolved (workaround) |
Intel MPI on Slurm batch system is configured to support PMI process manager. It is recommended to use |
1 year 4 months ago | 1 year 4 months ago |
| Glenn Intel v11 and later do not support -mkl flag | Software |
Resolved |
Intel compiler versions 11 and later on Glenn do not support the -mkl compiler options. Contact oschelp@osc.edu... Read more |
10 years 8 months ago | 10 years 1 month ago |
| Rolling reboot of Owens and Pitzer starting from July 11, 2022 | Owens, Pitzer |
Resolved |
Updated on August 1 2022: The rolling reboots have been completed. Original Post: We will have rolling reboots of Owens and Pitzer... Read more |
4 years 3 months ago | 4 years 2 months ago |
| Backups of /nfs/gpfs | Backups |
Resolved |
Changes to files on /nfs/gpfs may not be backed up during the following evening's backup, as would normally be expected. The backup software is attempting to recreate a full backup of the... Read more |
13 years 5 months ago | 13 years 5 months ago |
