Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Client Portal: Intermittent Outages | Account Management, Account/Shell, Login Problems, Outage |
Resolved |
We are experiencing infrastructure issue on the servers that host the Client Portal (my.osc.edu). Outages are intermittent. We apologize for the... Read more |
7 years 7 months ago | 7 years 2 months ago |
| Problems with GPFS filesystem, and OnDemand is not working | filesystem |
Resolved |
Updates on 12:00pm June 10: The issue is fixed. All impacted services return to production. We apologize for the inconvience. If you have any questions, please... Read more |
5 years 3 months ago | 5 years 3 months ago |
| Problems with home directory servers | filesystem |
Resolved |
We had several auto-reboots with our home directory servers, starting from around 11pm August 30. Jobs might be impacted. The systems are working properly now. ... Read more |
5 years 1 week ago | 5 years 1 week ago |
| Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes | Software |
Resolved (workaround) |
RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes. Workaround...Read more |
1 year 1 month ago | 1 year 1 month ago |
| Dec 27, 2016: Issues with /fs/project | filesystem |
Resolved |
Dec 27, 2016 3:46PM Update: Both project and scratch file systems ( |
9 years 8 months ago | 9 years 8 months ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
3 years 2 months ago | 3 years 1 month ago |
| OnDemand experiencing difficulties | Web Services |
Resolved |
OnDemand is experiencing some difficulties that may be related to the changes from the downtime. We are aware of these problems and are working on resolving them. We appreciate your patience. |
12 years 7 months ago | 12 years 7 months ago |
| Rolling reboot of all clusters, starting from 8 AM Tuesday, June 19, 2018 | Batch, Owens, Ruby |
Resolved |
Posted on June 12, 2018, at 4:40 PM: We will have rolling reboots of three clusters (Owens, Ruby, and Oakley) including login and compute nodes, starting from 8 AM Tuesday... Read more |
8 years 3 months ago | 8 years 2 months ago |
| OnDemand unresponsive | login |
Resolved |
Some of the login nodes on Owens and Pitzer are in bad states. User can't log into OnDemand. And scratch is unresponsive sometimes. We are working on this issue. We will update when we have more... Read more |
6 years 3 months ago | 6 years 3 months ago |
| - --gpus-per-task is not working | Batch |
Resolved |
Updated: This is fixed. Original Post: After the recent Slurm upgrade, the option |
1 year 8 months ago | 1 year 8 months ago |
