Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Brief interruption of services for some users filesystem Resolved

Today, May 14 2013, at 12:45PM we will be temporarily removing one of the home directory servers from service to address some reliability issues. Users with home...

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13 years 5 months ago 13 years 5 months ago
OnDemand has NOT been working with external providers since 08/22 OnDemand Resolved

Updates on 9:40AM August 23, 2017: this issue has been resolved. 

>>>

Issue:

User can NOT login to OnDemand (ondemand.osc.edu)...

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9 years 1 month ago 9 years 1 month ago
Correction on OSC project restriction email Account Management Resolved

Updated:

OSC has resolved this morning's issue and reverted impacted projects back to an ACTIVE status. Queued jobs under those projects will be able to start once today's...

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5 years 3 months ago 5 years 3 months ago
Reboot of Public-Facing Systems for Security Fix Resolved

Updates on May 12:

All  public-facing systems have been rebooted. 

Original Post:

Due to a critical...

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5 months 2 weeks ago 5 months 5 days ago
Resolved: Home directory space Issue with MATLAB 2024a Software Resolved

Users may experience their home directory running out of space after executing multiple MATLAB 2024a jobs. This issue is caused by the accumulation of multiple copies of the MathWorks Service...

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1 year 4 months ago 1 year 4 months ago
Lustre Updates filesystem Resolved

9/10/14 - We have not seen any additional crashes of the Lustre servers since making this change.

8/26/14 
- Lustre jobs are being accepted as of 10AM this...

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12 years 1 month ago 12 years 1 month ago
MPI fails with UCX 1.18 Software Resolved
(workaround)

After the downtime on August 19, 2025, users may encounter UCX errors such as:

UCX ERROR no active messages transport to <no debug data>: self/memory -...
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1 year 1 month ago 1 year 1 week ago
System reboot due to security vulnerability Resolved

2015/02/17 UPDATE - Security Patch Succesfully Implimented

All systems have been updated with the secuirty patch.  


Starting Thursday, 4:00PM we will begin taking systems...

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11 years 8 months ago 11 years 8 months ago
Extra messages during job startup and ending on Owens and Pitzer Batch, Owens, Pitzer Resolved

All jobs on Owens and Pitzer that started or ended after 13:14 Monday, March 11 would see the following extra messages at the beginning and end of the job:

pmlogger: cannot open log "/...
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7 years 7 months ago 7 years 7 months ago
MOE license server down Licensing Resolved

The MOE license server is experiencing an unknown issue and potentially down.  We are working to resolve the issue.

3 years 3 weeks ago 3 years 3 weeks ago

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