Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| STAR-CCM+ MPI job failure | Cardinal, Software |
Resolved (workaround) |
STAR-CCM+ encounters errors when running MPI jobs using Intel MPI or Open MPI, displaying the following message: ib_iface.c:1139 UCX ERROR Invalid active_speed on...Read more |
1 year 10 months ago | 1 month 3 weeks ago |
| Libraries not compatible with cxx17 | Software |
Resolved |
Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17. Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu... Read more |
7 years 11 months ago | 7 years 11 months ago |
| CP2K 6.1 would fail on Pitzer Cascade Lakes (48-core) node: | Pitzer |
Resolved (workaround) |
CP2K 6.1 would fail with the following error when running on Pitzer Cascade Lakes (48-core) node: Program received signal SIGFPE: Floating-point exception - erroneous arithmetic...Read more |
5 years 1 month ago | 1 year 3 months ago |
| Lustre bug causing Oakley login node crashes | filesystem, login |
Resolved |
Over the past two weeks we have experienced Oakely login node crashes potentially caused by a Lustre bug. The bug (or issue otherwise) seems to be activated when a user does operations on a... Read more |
10 years 11 months ago | 10 years 10 months ago |
| NCCL hang on Ascend dual-GPU nodes | Ascend, GPU, Software |
Resolved (workaround) |
Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified... Read more |
1 year 2 months ago | 1 year 2 months ago |
| "Forgot your password?" Unavailable | Account Management, client portal |
Resolved |
Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu). Passwords can be changed once you log into the Client Portal... Read more |
7 years 1 month ago | 7 years 1 month ago |
| openmpi/4.1.1 is deprecated |
Resolved |
openmpi/4.1.1-hpcx will be removed on November 29th, 2022 due to InfiniBand drivers (MOFED) update. Please use compatible and bug-fixed version 'openmpi/4.1.2-hpcx' to run ORCA or your MPI... Read more |
3 years 8 months ago | 3 years 8 months ago | |
| Scratch and Project are hung; schedulings have been paused | Batch, filesystem |
Resolved |
1:00PM 4/6/2017 Update: The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem... Read more |
9 years 4 months ago | 9 years 4 months ago |
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Resolved |
In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"... Read more |
7 months 1 week ago | 4 months 2 days ago |
| autodock-gpu 1.5.2 does not work on Cardinal | Software |
Resolved |
autodock-gpu/1.5.2 does not work on Cardinal. We suggest using autodock-gpu/1.6 instead |
3 months 1 week ago | 3 months 1 week ago |
