Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Temporary Login Node Instability on Ascend and Cardinal Ascend, Cardinal Unresolved

We are currently experiencing temporary instability on the Ascend and Cardinal login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively...

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3 months 1 week ago 1 week 3 days ago
Rolling reboot of Owens cluster, starting from 9AM September 11, 2017 Batch, Owens Resolved

Updates on 12:20PM September 25, 2017: 

The rolling reboot of Owens is completed. 

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9 years 1 day ago 8 years 11 months ago
Incorrect MPI launcher and compiler wrappers with Conda environments python/2.7-conda5.2 and python/3.6-conda5.2 Owens, Pitzer, Ruby, Software Resolved
(workaround)

Users may encounter under-performing MPI jobs or failures of compiling MPI applications if you are using Conda from system. We found pre-installed mpich2 package in some Conda environments ...

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6 years 5 months ago 1 year 3 months ago
Classroom Jupyter and RStudio Apps Software Resolved

If you have classroom projects at OSC that used the Jupyter or RStudio apps through class.osc.edu before June 30, 2025 and plan to reuse your classroom...

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4 months 3 days ago 4 months 3 days ago
GCC 13 compilation errors due to missing headers Cardinal, Pitzer, Software Resolved
(workaround)

Users may encounter the following errors when compiling a C++ program with GCC 13:

error: 'uint64_t' in namespace 'std' does not name a type

or

error: 'std::...
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1 year 10 months ago 1 year 3 months ago
Statewide Intel compiler license checkout failures Licensing Resolved

This morning (9/10/14) we updated our Intel compiler licenses. We are seeing some unexpected license checkout failures in the logs (please click through to see details):

10:44:...
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11 years 12 months ago 11 years 11 months ago
OnDemand service is not available OnDemand Resolved

Update:

OnDemand service is available again.

Original post:

OnDemand service is not available and won't let users log in. We are working to fix it as soon as we can....

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7 years 7 months ago 7 years 7 months ago
PI can't submit FY22 budget on 6/30/2021 Resolved

Due to an error in the OSC Client Portal (my.osc.edu), PIs will not be able to submit an FY22 budget on June 30, 2021. Please create a new current budget on or after July 1st, 2021 to reactivate...

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5 years 2 months ago 5 years 2 months ago
OneDrive Connector File Transfer Issue with Globus Resolved

Update:

We deployed the fix from Globus: https://docs.globus.org/globus-connect-server/...

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1 year 2 months ago 1 year 2 months ago
Submit filter bug after downtime Batch Resolved

A change was made to a part of our batch software during the downtime that should have only affected users who are a part of multiple projects. We have found that there is a bug in the changes...

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10 years 6 months ago 10 years 6 months ago

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