Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Maintenance outage on the cluster export services Maintenance, OnDemand, Ruby Resolved

Update on 14 April 2020, 0903:

Work is completed.

Original message:

There will be maintenance on cluster export services on Tuesday, April...

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6 years 4 months ago 6 years 4 months ago
Rolling reboots on all HPC systems starting Oct 31 2024 Owens, Pitzer Resolved

Updates on Nov 13 2024:

Pitzer is completed. 

Updates...

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1 year 9 months ago 1 year 9 months ago
System reboot due to security vulnerability Resolved

2015/02/17 UPDATE - Security Patch Succesfully Implimented

All systems have been updated with the secuirty patch.  


Starting Thursday, 4:00PM we will begin taking systems...

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11 years 6 months ago 11 years 6 months ago
Upcoming Expiration of Intel Compiler Licenses on Pitzer and State-wide Licensing Resolved

Old Intel compiler licenses on Pitzer and for state-wide access with versions 19.1.3 and earlier will no longer be available from March 31, 2025. We are currently...

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1 year 5 months ago 1 year 4 months ago
Unscheduled GPFS Outage filesystem Resolved

As of 11:30PM on June 16th, we have removed the GPFS filesystem from service due to a number of hardware failures. At this point, further hardware failures would put a large portion of the entire...

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11 years 2 months ago 11 years 1 month ago
Schrodinger 2023.2 does not launch Software Resolved
(workaround)

Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error"

If you do not need 2023.2 specifically, or you are able to transition to...

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8 months 1 day ago 5 months 3 weeks ago
Group membership discrepancies Account Management, client portal Resolved

Group changes may not always propagate through to our HPC Systems, although they show in the Client Portal (my.osc.edu). 

Issue: if you are added to a project that is still in a REQUESTED...

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7 years 1 month ago 6 years 11 months ago
Inconsistent performance degradation of ESS filesystem filesystem Resolved

...

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4 years 7 months ago 4 years 7 months ago
Owens is in Partial Service Owens Resolved

3:45PM April 3, 2017 Update: GPU nodes on Owens are available. 

206 Owens nodes are not accessible to users due to GPU testing and a bad Ethernet switch. It is expected...

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9 years 4 months ago 9 years 4 months ago
Peer Review Submissions client portal Resolved

When submitting a peer review, an error message appears:

Error during rendering of region "...

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6 years 10 months ago 6 years 10 months ago

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