Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Issue with accessing to OSC OnDemand | OnDemand |
Resolved |
Updated on 11:16 AM September 11, 2019: OSC OnDemand is accessible now. Please contact oschelp@osc.edu if you have any questions.... Read more |
7 years 4 weeks ago | 7 years 4 weeks ago |
| Storage Service Interruption | Outage |
Resolved |
This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in... Read more |
11 months 5 days ago | 11 months 5 days ago |
| Emergency UPS Maintenance | Maintenance |
Resolved |
A UPS in the data center requires some emergency maintenance to be undertaken at 2PM on Oct 11 2023. There is a very small chance that parts of Owens and of the C18 Pitzer nodes may lose power as... Read more |
2 years 12 months ago | 2 years 11 months ago |
| Cannot login to clusters |
Resolved |
As of around 3PM today (Thursday 6/12), we have reports of users being unable to login in to the clusters. The error message given will make it sound like your password is incorrect, although it... Read more |
12 years 4 months ago | 12 years 4 months ago | |
| Rolling reboot of Owens and Ruby, starting from 8 AM Monday, August 6, 2018 | Owens, Ruby |
Resolved |
10:16 AM 8/13/2018 Update: The rolling reboot of Owens has been completed. 9:00 AM 8/10/2018 Update: The rolling reboot of Ruby has been... Read more |
8 years 2 months ago | 8 years 1 month ago |
| Switch failure on Nov 17 2018 | filesystem, login |
Resolved |
Updates at 12:51 PM Nov 19: At about 5:00 am on November 18th, OSC experienced another major switch failure. As of noon Nov 18, all services have been fully restored. In... Read more |
7 years 10 months ago | 7 years 10 months ago |
| Starccm license unavailable Feb 21, 2021 | Licensing |
Resolved |
Updated on Feb 25: StarCCM license outage is restored. Original post: The Starccm software license at OSC will be terminated on Sunday Feb... Read more |
5 years 7 months ago | 5 years 7 months ago |
| Using mpiexec/mpirun with Intel MPI on Slurm | Software |
Resolved (workaround) |
Intel MPI on Slurm batch system is configured to support PMI process manager. It is recommended to use |
1 year 4 months ago | 1 year 4 months ago |
| Glenn Intel v11 and later do not support -mkl flag | Software |
Resolved |
Intel compiler versions 11 and later on Glenn do not support the -mkl compiler options. Contact oschelp@osc.edu... Read more |
10 years 8 months ago | 10 years 1 month ago |
| Rolling reboot of Owens and Pitzer starting from July 11, 2022 | Owens, Pitzer |
Resolved |
Updated on August 1 2022: The rolling reboots have been completed. Original Post: We will have rolling reboots of Owens and Pitzer... Read more |
4 years 3 months ago | 4 years 2 months ago |
