Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
OSC OnDemand is not responsive OnDemand Resolved

OSC OnDemand is not responsive now. We are investigating the problem now. Please use other ways like ssh to connect to OSC HPC systems. 

We apologize for any inconvenience this may cause...

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6 years 7 months ago 6 years 7 months ago
Issue with submitting job array Batch, Owens Resolved

3:30 PM 5/10/2018 Original Post:

User may have been getting the following error message when trying to submit a PBS job using job arrays:

qsub: submit error (Maximum number of...
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8 years 5 months ago 4 years 10 months ago
Temporary Login Node Instability on Ascend and Cardinal Ascend, Cardinal Resolved

We are currently experiencing temporary instability on the Ascend and Cardinal login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively...

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4 months 2 weeks ago 5 days 11 hours ago
STAR-CCM+ MPI job failure Cardinal, Software Resolved
(workaround)

STAR-CCM+ encounters errors when running MPI jobs using Intel MPI or Open MPI, displaying the following message:

ib_iface.c:1139 UCX ERROR Invalid active_speed on...
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1 year 12 months ago 3 months 3 weeks ago
Torque module on Oakley improperly setting environment variables Resolved

Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque.  Additionally the Intel paths remain when the torque...

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11 years 7 months ago 8 years 4 months ago
Estimated charging for serial jobs on Oakley is incorrect Batch Resolved

Currently, the estimated RU charge reported at the end of a job shows an incorrect value for serial jobs on Oakley of the entire node. Jobs are being charged the correct amount in the official...

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11 years 1 week ago 8 years 4 months ago
Performance degradation of ESS filesystem filesystem Resolved

Updated 2:10PM November 25, 2021:

The...

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4 years 10 months ago 4 years 10 months ago
Error when downloading SRA data on computing nodes Owens, Pitzer, Software Resolved
(workaround)

NCBI blocks any connection from computing nodes because they are behind firewalls. Thus OSC users cannot use SRA tools to download data "on-the-fly" at runtime on computing nodes, e.g. 'fastq-dump...

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7 years 2 months ago 1 year 5 months ago
MATLAB (server) missing functionality Software Resolved

You may encounter missing functionality on MATLAB (server) such as SIMULINK not being available. This occurs when using MATLAB version r2024a. Please use MATLAB r2024b

If...

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1 year 2 months ago 1 year 1 week ago
VASP job with Out-of-Memory crashes compute node(s) Batch, Owens, Software Resolved
(workaround)

...

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9 years 5 months ago 1 year 5 months ago

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