Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Peer Review Submissions | client portal |
Resolved |
When submitting a peer review, an error message appears: Error during rendering of region "... Read more |
6 years 11 months ago | 6 years 11 months ago |
| Abaqus Service Disruption Expected | Software |
Resolved |
Update 12/3/14:OSC has acquired its new ABAQUS license with new license terms. Use is now limited by both institution and for use in educational, institutional, instructional... Read more |
11 years 10 months ago | 11 years 9 months ago |
| Schrodinger 2023.2 does not launch | Software |
Resolved (workaround) |
Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error" |
8 months 4 weeks ago | 6 months 2 weeks ago |
| Running jobs requeued on all clusters | Owens, Pitzer |
Resolved |
The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the... Read more |
2 years 10 months ago | 2 years 10 months ago |
| Gaussian g16b01 G4 problem | Owens, Pitzer, Software |
Resolved (workaround) |
Gaussian-4 (G4) theory calculations in Gaussian 16 Rev. B.01 can produce erratic results. A workaround is to use Gaussian 16 Rev. A.03 or Rev. C.01, e.g.:
Read more |
7 years 7 months ago | 1 year 4 months ago |
| GPFS filesystem Errors on June 4 2019 | filesystem |
Resolved |
Update Posted on 04 June 2019 12:27 PM We fixed the problem with both project and scratch filesystem and the service has been restored. Please contact ... Read more |
7 years 3 months ago | 7 years 3 months ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
5 years 5 months ago | 5 years 5 months ago |
| Issues with VDI through OnDemand | Batch |
Resolved |
Update: Jan 23, 2017 3PM: this issue has been fixed. There is an issue with OSC OnDemand -> Desktops -> Virtual Desktop Interface (VDI) such that you get "qsub: submit error ..."... Read more |
9 years 7 months ago | 9 years 7 months ago |
| Singularity: failed to pull a large Docker image | Software |
Resolved (workaround) |
You might encounter an error while pulling a large Docker image: [pitzer-login01]$ apptainer pull docker://qimme2/core FATAL: Unable to pull docker://qiime2/core While...Read more |
1 year 4 months ago | 9 months 3 weeks ago |
| Oakley login node down | login |
Resolved |
One of the Oakley login nodes is down. We are currently working on bringing it back online. SSH connections to oakley.osc.edu may time out. A workaround is to connect directly to oakley01.osc.edu... |
12 years 6 months ago | 12 years 6 months ago |
