Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Temporary Login Node Instability on Ascend and Cardinal Ascend, Cardinal Unresolved

We are currently experiencing temporary instability on the Ascend and Cardinal login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively...

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3 months 2 weeks ago 2 weeks 4 days ago
Oakley login node down login Resolved

One of the Oakley login nodes is down. We are currently working on bringing it back online. SSH connections to oakley.osc.edu may time out. A workaround is to connect directly to oakley01.osc.edu...

12 years 6 months ago 12 years 6 months ago
Incorrect MPI launcher and compiler wrappers with Conda environments python/2.7-conda5.2 and python/3.6-conda5.2 Owens, Pitzer, Ruby, Software Resolved
(workaround)

Users may encounter under-performing MPI jobs or failures of compiling MPI applications if you are using Conda from system. We found pre-installed mpich2 package in some Conda environments ...

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6 years 5 months ago 1 year 4 months ago
Intermittent issue with connecting to batch server Batch, Owens Resolved

Updated on June 18, 2018, at 3:15 PM:

This issue has been fixed. 

Posted on June 18, 2018, at 12:30 PM:

We've been having intermittent...

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8 years 2 months ago 8 years 2 months ago
GCC 13 compilation errors due to missing headers Cardinal, Pitzer, Software Resolved
(workaround)

Users may encounter the following errors when compiling a C++ program with GCC 13:

error: 'uint64_t' in namespace 'std' does not name a type

or

error: 'std::...
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1 year 11 months ago 1 year 4 months ago
Armstrong inaccessible Resolved

Update: 2PM March 12th: Armstrong is back up and running.  Please notify oschelp@osc.edu of any lingering issues.


As of 10AM Thursday March 12th...

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11 years 6 months ago 11 years 6 months ago
PI can't submit FY22 budget on 6/30/2021 Resolved

Due to an error in the OSC Client Portal (my.osc.edu), PIs will not be able to submit an FY22 budget on June 30, 2021. Please create a new current budget on or after July 1st, 2021 to reactivate...

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5 years 2 months ago 5 years 2 months ago
GPFS filesystem Errors on June 4 2019 filesystem Resolved

Update Posted on 04 June 2019 12:27 PM

We fixed the problem with both project and scratch filesystem and the service has been restored. Please contact ...

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7 years 3 months ago 7 years 3 months ago
OneDrive Connector File Transfer Issue with Globus Resolved

Update:

We deployed the fix from Globus: https://docs.globus.org/globus-connect-server/...

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1 year 3 months ago 1 year 2 months ago
GPU/VIS nodes for various OOD apps are broken Cardinal, OnDemand, Outage, Software Resolved

After the most recent downtime we discovered that various OOD apps relying on the "virtualgl" module on Cardinal were broken. We have since updated and pinned the latest virtualgl version...

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7 months 2 weeks ago 7 months 1 week ago

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