Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes | Software |
Resolved (workaround) |
RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes. Workaround...Read more |
1 year 1 month ago | 1 year 1 month ago |
| Ruby is offline | Operations |
Resolved |
The Ruby Transitional Cluster (only open to select research groups) is currently offline due to network problems. We expect it will return to service some time after the downtime. |
12 years 11 months ago | 12 years 7 months ago |
| Intermittent home directory performance issues | filesystem |
Resolved |
Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on... Read more |
3 years 2 months ago | 3 years 1 month ago |
| Oakley and Owens queue issue | Batch |
Resolved |
We are experiencing a problem with the queuing system on oakley and owens that is delaying or preventing new jobs from running. Our systems staff is investigating.
|
8 years 8 months ago | 8 years 8 months ago |
| ACEs of a file in user's home directory will be lost using vim or cp | filesystem |
Resolved |
Access Control Entries (ACEs) of a file in the user's home directory will be lost if the file is modified using |
8 years 1 month ago | 8 years 1 month ago |
| Client Portal inaccessible | client portal |
Resolved |
All users are currently unable to login to OSC client portal. When attempting to login to OSC... Read more |
5 years 8 months ago | 5 years 8 months ago |
| module spider/avail/show not showing MPI dependent modules | Ruby |
Resolved |
On Ruby, the commands:
|
11 years 4 months ago | 10 years 11 months ago |
| Intermittent failure of default CPU binding | Software |
Resolved (workaround) |
The default CPU binding for ORCA jobs can fail sporadically. The failure is almost immediate and produces a cryptic error message, e.g. $ORCA/orca h2o.in...Read more |
1 year 4 months ago | 1 year 4 months ago |
| NCCL 2.29 Performance Regression on Ascend and Pitzer Clusters | Ascend, Pitzer, Software |
Resolved (workaround) |
We have identified a potential performance regression in point-to-point communication when using NCCL version 2.29 on the Ascend and Pitzer clusters, which results... Read more |
1 month 1 week ago | 1 month 1 week ago |
| Data on /fs/scratch is not accessible | filesystem |
Resolved |
Updated on 10:30 AM July 3rd, 2019: Data on /fs/scratch is accessible now. We are working with the vendor to find the root cause and apologize for any inconvenience. ... Read more |
7 years 2 months ago | 7 years 2 months ago |
