This issue is fixed.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| WARN SparkSession in Jupyter + Spark instance | Software |
Resolved (workaround) |
You may encounter the following warning message when running a Spark instance using the default PySpark kernel in a Jupyter + Spark application: WARN SparkSession: Using an...Read more |
1 year 5 months ago | 1 year 4 months ago |
| HPC Job Activity Table: Save Report | client portal |
Resolved |
If you save a report at the HPC Job Activity Table, you must exit out of your web browser in order to have the report saved correctly and be able to switch in between the reports. There is... Read more |
7 years 2 months ago | 6 years 7 months ago |
| issues accessing /fs/ess/ locations | filesystem, Operations, Outage |
Resolved |
15 Aug 2022 resolved... Read more |
4 years 2 months ago | 4 years 1 month ago |
| my.osc.edu is NOT available | Account Management |
Resolved |
my.osc.edu has not been fully restored after yesterday's downtime. You can change your password, but you will not be able to use the new password on my.osc.edu. The updated password will work to... Read more |
9 years 4 months ago | 9 years 4 months ago |
| my.osc.edu outbound email outage | Account Management, client portal, login, Login Problems |
Resolved |
There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails. There is ongoing work to resolve this issue as soon as possible. Contact OSC... Read more |
6 years 8 months ago | 6 years 8 months ago |
| Lustre, Infiniband Operational and Being Monitored Closely | filesystem |
Resolved |
UPDATE: Most users should no longer see any issues with Lustre. Again, please continue to notify OSC Help of any errors you see in job output. For example, you might see "... Read more |
12 years 2 months ago | 12 years 2 months ago |
| Partial Unavailability of Owens Nodes: 07/29 - 08/06 | Outage |
Resolved |
Partial Owens nodes will be unavailable from July 29, 2024, to August 6, 2024, due to power changes in preparation for the Cardinal installation. This outage won't affect any running batch jobs,... Read more |
2 years 2 months ago | 2 years 2 months ago |
| MATLAB (legacy) r2024a fails to launch on OnDemand Desktop | Software |
Resolved (workaround) |
As of the downtime on 05/12/26 MATLAB (legacy) has stopped working when users try to open .m files in the GUI application for version r2024a. At the time we suggested to please use the... Read more |
4 months 4 weeks ago | 4 months 3 weeks ago |
| Addressing CP2K 7.1 Memory Issues on Pitzer and Owens Clusters | Owens, Pitzer |
Resolved (workaround) |
According to https://github.com/cp2k/cp2k/issues/1830 and user feedback, you may encounter Out-of-Memory (OOM) errors during long molecular... Read more |
1 year 10 months ago | 1 year 5 months ago |
| Client Portal Service Interruption |
Resolved |
We are currently experiencing an outage affecting access to the myOSC client portal (my.osc.edu). Users attempting to access the site may encounter error messages. We apologize for the... Read more |
2 weeks 5 days ago | 2 weeks 5 days ago |
