Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort ascending Description Posted Updated
Backup failures on ess filesystem Backups, filesystem Resolved

The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021.

OSC is working with the vendor to...

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5 years 3 weeks ago 5 years 3 weeks ago
June 7th downtime to finish at 6:30PM Connectivity, filesystem, Infrastructure, login, Login Problems, Maintenance, Operations, Outage Resolved

Update: Downtime completed at 6:30PM, June 7th.

 

The June 7th downtime is now slated to be completed at 6:30PM.  Previous estimate was 5PM.

All systems and services will...

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10 years 3 months ago 10 years 2 months ago
OSC Service Outage Notification Outage Resolved

We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve...

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1 year 2 months ago 1 year 2 months ago
LAMMPS 14May16 velocity command problem on Owens Software Resolved
(workaround)

LAMMPS 14May16 on Owens can hang when using the velocity command.  Inputs that hang on Owens work on Oakley and Ruby.  LAMMPS 31Mar17 on Owens also works.  Here is an example failing input snippet...

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9 years 9 months ago 1 year 3 months ago
Peer Review Submissions client portal Resolved

When submitting a peer review, an error message appears:

Error during rendering of region "...

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6 years 11 months ago 6 years 10 months ago
OnDemand Shell App Not Working in Firefox 148 OnDemand Resolved

Updates on March 12, 2026: 

This is fixed with OnDemand 4.1.4. 

Original post: 

We are aware of an...

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6 months 1 week ago 5 months 3 weeks ago
February 11 2014 Scheduled Downtime Outage Resolved

HPC systems are offline today for scheduled quarterly maintenance activity. For details, please visit osc.edu/n

12 years 7 months ago 12 years 6 months ago
Running jobs requeued on all clusters Owens, Pitzer Resolved

The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the...

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2 years 10 months ago 2 years 10 months ago
Job failures on some rolling-rebooted nodes on Owens since April 16, 2018 Owens Resolved

3:35 PM 4/30/2018 Update:

The cause is that NFSv4.1 is not configured correctly after OS on Owens was updated from RHEL 7.3 to 7.4. We re-rebooted the Owens compute nodes...

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8 years 4 months ago 8 years 4 months ago
OSC internal network problems 25 Sept. 2020 Network, Owens, Pitzer, Ruby, Web Services Resolved

OSC is currently experiencing problems with its internal network.  Interactive sessions may be slow or unresponsive, but running jobs should not be affected.

5 years 11 months ago 5 years 11 months ago

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