Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Core and Node labels on Classroom app are incorrect Resolved

The core and node labels on the Classroom app (class.osc.edu) incorrectly displays as '0', regardless of the requested number of cores for a job. While this label is incorrect, the job is still...

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1 year 8 months ago 1 year 7 months ago
Rolling reboot of Owens cluster, starting from Monday, April 16, 2018 Owens Resolved

12:00 PM 5/7/2018 Update:

The rolling reboot of Owens has been completed. 

Posted on April 11, 2018, at 3:45...

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8 years 5 months ago 8 years 4 months ago
Type mismatch error Software Resolved
(workaround)

GNU compiler versions 10+ may have Fortran compiler errors like

Error: Type mismatch between actual argument at (1) and actual argument at (2) (REAL(4)/REAL(8))

...

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1 year 4 months ago 1 year 4 months ago
MVAPICH broken on Ruby Ruby Resolved

Update Monday February 16th -- Ruby MVAPICH2 build fixed.

Ruby's MVAPICH2 build has been fixed.  Please email oschelp@osc.edu with any issues.

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11 years 7 months ago 11 years 7 months ago
Logging into Globus with OSC credentials is broken Outage Resolved

Updated on 06/10/2022:

This is fixed.

Original post:

OSC clients can't log into ...

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4 years 3 months ago 4 years 3 months ago
Application Errors client portal Resolved

When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to...

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7 years 4 months ago 7 years 1 month ago
Annual Allocation Balances Incorrect client portal Resolved

Balances for annual allocations projects are wrong in my.osc.edu and on the OSCusage command; usage information is correct. Individual communications to PIs have been sent; more information to...

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6 years 10 months ago 6 years 8 months ago
Project space giving errors "No space left on device" filesystem Resolved

11/01/2016 11:52AM Update: This issue has been fixed. 

We have become aware of a problem with the Project storage space that gives errors "No space left on device". The...

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9 years 10 months ago 9 years 10 months ago
Multi-node job hang with ORCA 5 Owens, Pitzer, Software Resolved
(workaround)

You may experience a multi-node job hang if the job runs into a module that requires heavy I/O, e.g., MP2 or CCSD. Additionally, it potentially leads to our GPFS performance issue. We have...

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2 years 5 months ago 1 year 4 months ago
STAR-CCM+ OpenMPI Job Failed due to Out-of-Memory Cardinal, Software Resolved
(workaround)

After the scheduled downtime on May 12, 2026, STAR-CCM+ has been encountering out-of-memory errors when running OpenMPI jobs. A message similar to the following...

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3 months 2 weeks ago 2 months 2 weeks ago

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