Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Segmentation fault from openmpi/1.10-hpcx and 2.0-hpcx on Owens Owens, Software Resolved

We have found that recent MPI jobs using openmpi/1.10-hpcx and openmpi/2.0-hpcx on Owens may complete or hang until the job is killed, but receive segmentation fault. Some applications might be ...

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7 years 3 weeks ago 7 years 4 days ago
Ascend desktop including lightweight is not working Resolved

Update: this is fixed. 

Original Post:

Ascend Desktop, including...

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1 year 4 months ago 1 year 4 months ago
Rolling reboot of all clusters, starting from Wednesday morning, April 19, 2017 Batch, Maintenance, Owens, Ruby Resolved

1:40PM 4/27/2017 Update: Rolling reboots are completed. 

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address GPFS errors occured...

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9 years 4 months ago 9 years 3 months ago
MyOSC budget balance may not be correct client portal Resolved

Resolved

Version 3.0.1 was deployed which patches this issue. View the changelog for details.

Original post

...

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4 years 6 months ago 3 years 11 months ago
issues accessing /fs/ess/ locations filesystem, Operations, Outage Resolved

15 Aug 2022 resolved

...

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4 years 1 week ago 4 years 3 days ago
Scheduling suspended Batch Resolved

We have temporarily suspended scheduling due to some problems with the parallel scratch file system.

11 years 11 months ago 11 years 11 months ago
my.osc.edu outbound email outage Account Management, client portal, login, Login Problems Resolved

There is an issue with my.osc.edu sending outbound emails, including the 'Forgot Password' emails.

There is ongoing work to resolve this issue as soon as possible. 

Contact OSC...

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6 years 6 months ago 6 years 6 months ago
NFS outage on Thursday Jan 17 from 7am to 8am filesystem Resolved

Update:

This work has been canceled and will be done during downtime on Feb. 5. 

Original Post:

On Thursday, January 17th from 7 am to 8 am OSC will have a GPFS...

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7 years 7 months ago 7 years 7 months ago
MATLAB (legacy) r2024a fails to launch on OnDemand Desktop Software Resolved
(workaround)

As of the downtime on 05/12/26 MATLAB (legacy) has stopped working when users try to open .m files in the GUI application for version r2024a. At the time we suggested to please use the...

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3 months 5 days ago 3 months 21 hours ago
Partial Unavailability of Owens Nodes: 07/29 - 08/06 Outage Resolved

Partial Owens nodes will be unavailable from July 29, 2024, to August 6, 2024, due to power changes in preparation for the Cardinal installation. This outage won't affect any running batch jobs,...

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2 years 2 weeks ago 2 years 1 week ago

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