Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
'quota' command does not work on GPFS system software Resolved

The 'quota' command does not provide any information about file quotas on the GPFS filesystem. Until we fix this issue, please look at your file system usage in the message printed when you log in...

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13 years 1 month ago 10 years 2 months ago
/fs/ess and OnDemand not accessible filesystem, OnDemand Resolved

/fs/ess and OnDemand are not accessible now. We are working on this.

Sorry for the inconvenience. Please contact OSC Help if you have any questions. 

5 years 2 months ago 5 years 2 months ago
DOWNTIME EXTENDED UNTIL MORNING OF 12/13/17 Resolved

We have extended the 12/12/2017 downtime until 7AM on 12/13/17 to complete filesystem maintenance that has taken longer than expected.

8 years 10 months ago 8 years 10 months ago
Apptainer sandbox fails on GPFS due to stale NFS file handles Software Resolved

Users may encounter errors when attempting to run a sandbox on GPFS-mounted directories such as /fs/scratch or /fs/ess. The error...

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1 year 2 months ago 10 months 2 weeks ago
Rolling reboot of all clusters, starting from 8 AM Tuesday, June 19, 2018 Batch, Owens, Ruby Resolved

Posted on June 12, 2018, at 4:40 PM:

We will have rolling reboots of three clusters (Owens, Ruby, and Oakley) including login and compute nodes, starting from 8 AM Tuesday...

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8 years 4 months ago 8 years 3 months ago
Email Issues client portal Resolved

OSU is having ongoing periodic problems with Microsoft (their mail hosting provider) severely delaying outbound email. There is no solution being offered and no timeline for getting it resolved....

6 years 12 months ago 6 years 8 months ago
Intermittent DNS issues Resolved

3/9/15 Update: The DNS issues have been resolved.  In total, the following services may have been affected by the DNS issues:

  • Logging in / Connecting out to...
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11 years 7 months ago 11 years 7 months ago
Slurm database repair on 01/25/2024 Outage Resolved

We have scheduled a Slurm database repair, which is planned to start at 8:30 am US/Eastern on Thursday, January 25, 2024. During the repair, Slurm database will be offline; running jobs and...

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2 years 8 months ago 2 years 8 months ago
Reboot of Public-Facing Systems for Security Fix Resolved

Updates on May 12:

All  public-facing systems have been rebooted. 

Original Post:

Due to a critical...

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5 months 1 week ago 4 months 4 weeks ago
Issues with GPFS filesystem since Saturday May 18 filesystem Resolved

Update Posted on 20 May 2019 13:24

We fixed the problem with both project and scratch filesystem. Please contact oschelp@osc.edu if...

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7 years 4 months ago 7 years 4 months ago

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