Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
"Forgot your password?" Unavailable Account Management, client portal Resolved

Password changes cannot be completed via the "Forgot your password?" tool at the login page of the Client Portal (my.osc.edu).

Passwords can be changed once you log into the Client Portal...

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7 years 2 months ago 7 years 2 months ago
Emergency maintenance in OSC’s data center Feb 10 2022 Outage, Owens, Pitzer Resolved

OSC will shut down significant portions of the Owens and Pitzer clusters for several hours this afternoon (Thursday, Feb....

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4 years 7 months ago 4 years 7 months ago
Possible performance degradation after August 9th's downtime filesystem Resolved

Updates on May 20 2023:

verbsRDMA is enabled on Pitzer. 

Updates on Dec 14 2022:

verbsRDMA is enabled on Owens during December 13 downtime...

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4 years 1 month ago 3 years 3 months ago
Network card re-seat Network Resolved

At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the...

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13 years 2 months ago 13 years 2 months ago
MVAPICH 3.0 hang due to PMI mismatch with Slurm Software Resolved
(workaround)

Applications such as Quantum ESPRESSO, LAMMPS, and NWChem experienced hangs with MVAPICH 3.0 due to a PMI mismatch. MVAPICH 3.0 was built with PMI-1, while newer Slurm versions on RHEL 9...

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11 months 1 week ago 4 months 3 days ago
Rolling reboot of Oakley and Ruby clusters, starting from 8:30AM October 9, 2017 Batch, login, Ruby Resolved

Updates on 1:00PM October 16, 2017: 

The rolling reboots of Oakley and Ruby are completed. 

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8 years 11 months ago 8 years 11 months ago
GPFS problems on Owens filesystem Resolved

Owens is experiencing a disruption of GPFS availability. At about 4:17PM today (January 6th), OSC monitoring noticed a problem with mounts of Project on the Owens supercomputer. Jobs may have been...

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6 years 8 months ago 6 years 8 months ago
Schrodinger license check in issue Licensing Resolved

Schrödinger is an application that uses a FlexNet license server. To run a job, the application needs to check out licenses from the server and check it back in once the job is completed. However...

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2 years 2 months ago 1 year 9 months ago
Oakley login node instability Operations Resolved

Oakley login nodes are seeing some instability related to Lustre. We will reboot the nodes on Thursday, October 2nd 2014 to resolve the issue. If a login node crashes before then and we have the...

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11 years 11 months ago 11 years 10 months ago
Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 Batch, login, Owens Resolved

...

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7 years 8 months ago 7 years 7 months ago

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