Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Network card re-seat Network Resolved

At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the...

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13 years 3 months ago 13 years 3 months ago
Frame Renderer - Maya Ondemand app issue OnDemand, Outage, Software Resolved

There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu

OSC staff are working with the vendor to resolve the...

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3 years 8 months ago 3 years 5 months ago
Rolling reboot of Oakley and Ruby clusters, starting from 8:30AM October 9, 2017 Batch, login, Ruby Resolved

Updates on 1:00PM October 16, 2017: 

The rolling reboots of Oakley and Ruby are completed. 

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9 years 3 days ago 8 years 11 months ago
Apptainer apt GPG Error Caused by Private /tmp Software Resolved
(workaround)

Duplicate of:

https...

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8 months 5 days ago 5 months 2 weeks ago
Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment Owens, Pitzer, Software Resolved

Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed...

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6 years 6 months ago 4 years 6 months ago
Oakley login node instability Operations Resolved

Oakley login nodes are seeing some instability related to Lustre. We will reboot the nodes on Thursday, October 2nd 2014 to resolve the issue. If a login node crashes before then and we have the...

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12 years 2 weeks ago 11 years 11 months ago
CP2K 6.1 Floating-point exception on Pitzer Cascade Lakes (48-core) node Owens, Pitzer Resolved
Program received signal SIGFPE: Floating-point exception - erroneous arithmetic operation.

Backtrace for this error:

Thid could be a bug in libxsmm 1.9.0 which is released on Mar 15...

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1 year 11 months ago 1 year 11 months ago
Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 Batch, login, Owens Resolved

...

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7 years 8 months ago 7 years 8 months ago
OSC is experiencing a very high support load Operations Resolved

OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support...

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5 years 3 months ago 5 years 2 months ago
Application Errors client portal Resolved

When beginning a major or discovery-level application for resources at OSC, you are asked for a required justification on the Additional Documents page. However, there is no mechanism for you to...

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7 years 5 months ago 7 years 2 months ago

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