Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| qstat error on Oakley Nov 21, 2017 | Batch |
Resolved |
We had mis-configuration of Oakley system such that users who logged in on Oakley between around 3~3:30pm Nov 21, 2017 may receive the following error message when trying to submit jobs: ... Read more |
8 years 10 months ago | 8 years 10 months ago |
| Backup Issues | Backups |
Resolved |
Updates on 04/17: OSC has conducted thorough validations to ensure the integrity of our backup data for user home directories and the /fs/ess filesystem. ... Read more |
2 years 6 months ago | 2 years 5 months ago |
| Temporary StarCCM License Outage | Cardinal |
Resolved |
StarCCM software will be temporarily unavailable starting February 21, 2026. Why: Our current license expires on Feb 21 at 11:59pm EST. |
7 months 2 weeks ago | 7 months 2 weeks ago |
| OnDemand Apps will not open | OnDemand |
Resolved |
Since the 10.9.5 OS X update, Apple has changed its security model to only support applications from the Mac App Store and identified developers. This has caused OnDemand apps to fail to run with... Read more |
12 years 1 week ago | 10 years 9 months ago |
| STAR-CCM+ MPI job failure | Cardinal, Software |
Resolved (workaround) |
STAR-CCM+ encounters errors when running MPI jobs using Intel MPI or Open MPI, displaying the following message: ib_iface.c:1139 UCX ERROR Invalid active_speed on...Read more |
1 year 11 months ago | 3 months 2 weeks ago |
| Temporary Login Node Instability on Ascend and Cardinal | Ascend, Cardinal |
Resolved |
We are currently experiencing temporary instability on the Ascend and Cardinal login nodes, which may result in slow response times or unexpected session disconnects. Our team is actively... Read more |
4 months 1 week ago | 5 min 33 sec ago |
| Torque module on Oakley improperly setting environment variables |
Resolved |
Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque. Additionally the Intel paths remain when the torque... Read more |
11 years 7 months ago | 8 years 4 months ago | |
| CP2K 6.1 would fail on Pitzer Cascade Lakes (48-core) node: | Pitzer |
Resolved (workaround) |
CP2K 6.1 would fail with the following error when running on Pitzer Cascade Lakes (48-core) node: Program received signal SIGFPE: Floating-point exception - erroneous arithmetic...Read more |
5 years 3 months ago | 1 year 4 months ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
7 years 5 months ago | 7 years 1 month ago |
| NCCL hang on Ascend dual-GPU nodes | Ascend, GPU, Software |
Resolved (workaround) |
Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified... Read more |
1 year 4 months ago | 1 year 4 months ago |
