Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Symlinks to /fs/project directories were missed filesystem Resolved

Symlinks to /fs/project directories were missed for a short period of time both on Tuesday afternoon October 11(right after downtime) and Wedenday morning October 12. It might result in job...

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4 years 1 day ago 4 years 1 day ago
Rolling reboot of Owens cluster, starting from 9AM June 28, 2017 Owens Resolved

Update posted on July 7, 2017 at 2:00PM:

Rolling reboot of login and compute nodes of Owens cluster is completed. 

... Read more
9 years 3 months ago 9 years 3 months ago
Schrodinger 2023.2 does not launch Software Resolved
(workaround)

Schrodinger 2023.2 does not launch through OnDemand or OnDemand desktop, failing with "fatal error"

If you do not need 2023.2 specifically, or you are able to transition to...

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10 months 1 day ago 7 months 3 weeks ago
(informational) GPFS maintenance work duplicate known issue filesystem Resolved

Maintenance work on the GPFS servers is scheduled to be performed today, 28 Feb 2020 at 2:00p.m.

Although there is no direct impact expected to services at OSC, there may be short...

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6 years 7 months ago 6 years 7 months ago
Lustre jobs suspended filesystem Resolved

The Lustre filesystem ($PFSDIR and /fs/lustre) has crashed several times Friday evening (8/15). We have degraded this service temporarily, while we work to isolate the actions that are triggering...

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12 years 2 months ago 12 years 1 month ago
Login Issues with my.osc.edu Outage Resolved

Update: this is fixed. 

Original post:

We are aware that some users may be experiencing issues logging into ...

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2 years 3 weeks ago 2 years 3 weeks ago
A reboot of the NetApp as part of an upgrade, starting from Monday, November 19, 2018 Maintenance Resolved

Updated on 12:49 PM Nov...

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7 years 11 months ago 7 years 11 months ago
Reached your pull rate limit while pull from Docker hub Software Resolved
(workaround)

You might encounter an error when pulling from Docker hub:

ERROR: toomanyrequests: Too Many Requests.

or

You have reached your...
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5 years 4 months ago 10 months 3 weeks ago
NAMD 2.11 precompiled binaries do not work Software Resolved

NAMD 2.11 precompiled binaries do not work.  Please use NAMD 2.11 installed from the source and available via module namd/2.11.

The NAMD 2.11 issue involves changes to the command charmrun...

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10 years 8 months ago 7 years 8 months ago
Python version mismatch in Jupyter + Spark instance Software Resolved
(workaround)

You may encounter the following error message when running a Spark instance using a custom kernel in the Jupyter + Spark app:

25/04/25 10:49:01 WARN TaskSetManager:...
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1 year 5 months ago 10 months 1 week ago

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