Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| OnDemand Apps will not open | OnDemand |
Resolved |
Since the 10.9.5 OS X update, Apple has changed its security model to only support applications from the Mac App Store and identified developers. This has caused OnDemand apps to fail to run with... Read more |
12 years 1 week ago | 10 years 9 months ago |
| STAR-CCM+ MPI job failure | Cardinal, Software |
Resolved (workaround) |
STAR-CCM+ encounters errors when running MPI jobs using Intel MPI or Open MPI, displaying the following message: ib_iface.c:1139 UCX ERROR Invalid active_speed on...Read more |
1 year 11 months ago | 3 months 2 weeks ago |
| Torque module on Oakley improperly setting environment variables |
Resolved |
Intel library paths are being added to the environment variable LD_LIBRARY_PATH incorrectly when loading torque. Additionally the Intel paths remain when the torque... Read more |
11 years 7 months ago | 8 years 4 months ago | |
| CP2K 6.1 would fail on Pitzer Cascade Lakes (48-core) node: | Pitzer |
Resolved (workaround) |
CP2K 6.1 would fail with the following error when running on Pitzer Cascade Lakes (48-core) node: Program received signal SIGFPE: Floating-point exception - erroneous arithmetic...Read more |
5 years 3 months ago | 1 year 4 months ago |
| Negative Balance Emails | client portal |
Resolved |
Negative balance emails continue to be sent once an application is submitted. To confirm whether or not you have truly submitted an application for additional resources and that you can... Read more |
7 years 5 months ago | 7 years 1 month ago |
| NCCL hang on Ascend dual-GPU nodes | Ascend, GPU, Software |
Resolved (workaround) |
Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified... Read more |
1 year 4 months ago | 1 year 4 months ago |
| Performance Regression of GPU Nodes on Ruby | GPU, Ruby |
Resolved |
We currently have performance regression of Ruby's GPU nodes. Some of the GPU nodes on Ruby will remain in a power-saving state even after an application starts using them, resulting in... Read more |
9 years 10 months ago | 8 years 4 months ago |
| openmpi/4.1.1 is deprecated |
Resolved |
openmpi/4.1.1-hpcx will be removed on November 29th, 2022 due to InfiniBand drivers (MOFED) update. Please use compatible and bug-fixed version 'openmpi/4.1.2-hpcx' to run ORCA or your MPI... Read more |
3 years 10 months ago | 3 years 10 months ago | |
| 2/13/2014 0730 - Reboot of login nodes | Outage |
Resolved |
We need to reboot all of the login nodes on our production clusters to fix a minor issue from the downtime. We will be conducting this reboot at 7:30AM on Thursday, February 13th 2014. We expect... Read more |
12 years 8 months ago | 12 years 8 months ago |
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Resolved |
In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"... Read more |
9 months 5 days ago | 5 months 3 weeks ago |
