Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Storage usage reported in the Project Dashboard is not correct | client portal |
Resolved |
After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'... Read more |
7 years 7 months ago | 6 years 11 months ago |
| myosc outage - may 17, 2021 | client portal |
Resolved |
Resolution: Access to myosc was restored. myosc is currently unavailable. ... Read more |
5 years 5 months ago | 5 years 5 months ago |
| Interruption of both Project and Scratch filesystems on 10/13/2016 | filesystem |
Resolved |
We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected. We'll update more details later. |
10 years 1 day ago | 10 years 1 day ago |
| Singularity: failed to run a container directly or pull an image from Singularity or Docker hub | Software |
Resolved (workaround) |
You might encounter an error while run a container directly from a hub: [pitzer-login01]$ apptainer run shub://vsoch/hello-world Progress...Read more |
1 year 5 months ago | 10 months 3 weeks ago |
| Account changes temporarily suspended | Account Management |
Resolved |
We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-... Read more |
12 years 4 months ago | 12 years 4 months ago |
| Nsight GPU profiler not working due to DCGM conflict | GPU, Infrastructure |
Resolved |
UPDATE (Mar 15, 2023) After the downtime on Mar. 14, 2023, OSC enabled a new Slurm option |
3 years 7 months ago | 4 months 3 weeks ago |
| Performance issues with MVAPICH2 on Cardinal | Cardinal, Software |
Resolved (workaround) |
We have observed that several applications built with MVAPICH2, including Quantum ESPRESSO 7.4.1, HDF5, and OpenFOAM... Read more |
1 year 1 month ago | 10 months 3 weeks ago |
| Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 | Batch, Owens, Ruby |
Resolved |
10:14 AM 09/17/2018... Read more |
8 years 1 month ago | 8 years 4 weeks ago |
| Security Vulnerability for GPFS | filesystem |
Resolved |
Update: The fix was deployed during May 19 Downtime. Clients are not able to use mm* commands to manipulate GPFS ACLs on most OSC systems, due to a security vulnerability... Read more |
6 years 5 months ago | 6 years 4 months ago |
| warning: libhwloc.so.1 may conflict with libhwloc.so.5 |
Resolved |
Sometimes when building MPI programs the following warning appears. It is harmless and can be safely ignored. ld: warning: libhwloc.so.1, needed by /usr/local/mvapich2/1.7-intel/lib/...Read more |
11 years 5 months ago | 11 years 1 week ago |
