Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
maya frame-renderer outage OnDemand, Software Resolved

The licenses hosted by OSU Arts and Sciences expired around September 16th. This resulted in frame renderer being unable to render frames at all, or without watermarks depending on the...

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3 weeks 23 hours ago 5 days 1 hour ago
CP2K 6.1 would fail on Pitzer Cascade Lakes (48-core) node: Pitzer Resolved
(workaround)

CP2K 6.1 would fail with the following error when running on Pitzer Cascade Lakes (48-core) node:

Program received signal SIGFPE: Floating-point exception - erroneous arithmetic...
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5 years 3 months ago 1 year 5 months ago
Scratch and Project are hung; schedulings have been paused Batch, filesystem Resolved

1:00PM 4/6/2017 Update:  The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem...

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9 years 6 months ago 9 years 6 months ago
NCCL hang on Ascend dual-GPU nodes Ascend, GPU, Software Resolved
(workaround)

Users may encounter the following message and experience NCCL hangs if the first operation is a barrier when running multi-GPU training. We have identified...

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1 year 4 months ago 1 year 4 months ago
Login Shell Issues on Oakley Account/Shell Resolved

UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again.  Additionally, if you are still logged in and have the incorrect shell, logging back out...

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12 years 4 months ago 12 years 3 months ago
Oakley login node instability Operations Resolved

Oakley login nodes are seeing some instability related to Lustre. We will reboot the nodes on Thursday, October 2nd 2014 to resolve the issue. If a login node crashes before then and we have the...

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12 years 3 weeks ago 11 years 11 months ago
Outbound Emails from MyOSC are Blocked at MS 365 Servers Account Management, client portal Resolved

Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server.

...

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3 years 1 month ago 3 years 1 month ago
Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 Batch, login, Owens Resolved

...

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7 years 9 months ago 7 years 8 months ago
Apptainer apt GPG Error Caused by Private /tmp Software Resolved
(workaround)

Duplicate of:

https...

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8 months 1 week ago 5 months 3 weeks ago
/fs/ess Project Details Storage Reporting client portal Resolved

If you have a storage quota on /fs/ess, the project storage is showing as zero in project details. You can still view storage information in the "Usage Overview" tab.

6 years 3 months ago 6 years 2 months ago

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