Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Login Shell Issues on Oakley Account/Shell Resolved

UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again.  Additionally, if you are still logged in and have the incorrect shell, logging back out...

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12 years 3 months ago 12 years 3 months ago
STAR-CCM+ MPI job failure Cardinal, Software Resolved
(workaround)

STAR-CCM+ encounters errors when running MPI jobs using Intel MPI or Open MPI, displaying the following message:

ib_iface.c:1139 UCX ERROR Invalid active_speed on...
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1 year 11 months ago 3 months 2 weeks ago
Libraries not compatible with cxx17 Software Resolved

Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17.

Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu...

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8 years 1 month ago 8 years 2 weeks ago
Matlab parallel pool cannot connect Matlab, Pitzer Resolved

In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"...

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9 months 4 days ago 5 months 3 weeks ago
CP2K 6.1 would fail on Pitzer Cascade Lakes (48-core) node: Pitzer Resolved
(workaround)

CP2K 6.1 would fail with the following error when running on Pitzer Cascade Lakes (48-core) node:

Program received signal SIGFPE: Floating-point exception - erroneous arithmetic...
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5 years 3 months ago 1 year 4 months ago
Lustre bug causing Oakley login node crashes filesystem, login Resolved

Over the past two weeks we have experienced Oakely login node crashes potentially caused by a Lustre bug.  The bug (or issue otherwise) seems to be activated when a user does operations on a...

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11 years 1 month ago 11 years 4 days ago
Globus Online Transfers Failing Connectivity, filesystem, Web Services Resolved

We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing.  Transfers to/from Globus Personal Endpoints do not seem to be affected.

...

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10 years 6 months ago 8 years 4 months ago
MATLAB (server) missing functionality Software Resolved

You may encounter missing functionality on MATLAB (server) such as SIMULINK not being available. This occurs when using MATLAB version r2024a. Please use MATLAB r2024b

If...

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1 year 1 month ago 1 year 4 days ago
Network card re-seat Network Resolved

At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the...

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13 years 3 months ago 13 years 3 months ago
Outbound Emails from MyOSC are Blocked at MS 365 Servers Account Management, client portal Resolved

Outbound emails, including account verification emails, from MyOSC to institutional email addresses utilizing MS 365 are being blocked as phishing attempts at the institution's server.

...

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3 years 1 month ago 3 years 3 weeks ago

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