Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Backup failures on ess filesystem | Backups, filesystem |
Resolved |
The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021. OSC is working with the vendor to... Read more |
5 years 1 month ago | 5 years 1 month ago |
| HPC Job Activity Table: Save Report | client portal |
Resolved |
If you save a report at the HPC Job Activity Table, you must exit out of your web browser in order to have the report saved correctly and be able to switch in between the reports. There is... Read more |
7 years 1 month ago | 6 years 6 months ago |
| OSC Service Outage Notification | Outage |
Resolved |
We are currently experiencing outages affecting multiple services, including OnDemand (ondemand.osc.edu) and login nodes of HPC systems. Our team is actively investigating and working to resolve... Read more |
1 year 3 months ago | 1 year 3 months ago |
| my.osc.edu is NOT available | Account Management |
Resolved |
my.osc.edu has not been fully restored after yesterday's downtime. You can change your password, but you will not be able to use the new password on my.osc.edu. The updated password will work to... Read more |
9 years 3 months ago | 9 years 3 months ago |
| Peer Review Submissions | client portal |
Resolved |
When submitting a peer review, an error message appears: Error during rendering of region "... Read more |
6 years 11 months ago | 6 years 11 months ago |
| Rolling reboot of login nodes of clusters at 7:00AM Dec 19, 2017 | login |
Resolved |
We will have rolling reboot of login nodes of clusters at 7:00AM Dec 19, 2017 for GPFS version upgrade. It is supposed to be completed in a short period of time. f you encounter any login issues,... Read more |
8 years 8 months ago | 8 years 8 months ago |
| Running jobs requeued on all clusters | Owens, Pitzer |
Resolved |
The Slurm upgrades during rolling reboots of Ascend, Owens and Pitzer we performed today (Oct 25 2023) cause all running jobs on the systems requeued around 8:45am. You will not be billed for the... Read more |
2 years 10 months ago | 2 years 10 months ago |
| OnDemand Shell App Not Working in Firefox 148 | OnDemand |
Resolved |
Updates on March 12, 2026: This is fixed with OnDemand 4.1.4. Original post: We are aware of an... Read more |
6 months 2 weeks ago | 6 months 2 days ago |
| Abaqus Service Disruption Expected | Software |
Resolved |
Update 12/3/14:OSC has acquired its new ABAQUS license with new license terms. Use is now limited by both institution and for use in educational, institutional, instructional... Read more |
11 years 10 months ago | 11 years 9 months ago |
| OSC internal network problems 25 Sept. 2020 | Network, Owens, Pitzer, Ruby, Web Services |
Resolved |
OSC is currently experiencing problems with its internal network. Interactive sessions may be slow or unresponsive, but running jobs should not be affected. |
5 years 11 months ago | 5 years 11 months ago |
