This issue is fixed.
Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 | Batch, login, Owens |
Resolved |
... Read more |
7 years 9 months ago | 7 years 8 months ago |
| OSC is experiencing a very high support load | Operations |
Resolved |
OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support... Read more |
5 years 3 months ago | 5 years 3 months ago |
| Globus Online Transfers Failing | Connectivity, filesystem, Web Services |
Resolved |
We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing. Transfers to/from Globus Personal Endpoints do not seem to be affected. ... Read more |
10 years 6 months ago | 8 years 4 months ago |
| Some MKL environment variables have incorrect paths | Ascend, Cardinal, Pitzer, Software |
Resolved |
MKL module files define some helper environment variables with incorrect paths. This can yield link time errors. All three clusters are affected. We are working to correct the module... Read more |
1 year 4 months ago | 1 year 2 months ago |
| Network card re-seat | Network |
Resolved |
At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the... Read more |
13 years 3 months ago | 13 years 3 months ago |
| Frame Renderer - Maya Ondemand app issue | OnDemand, Outage, Software |
Resolved |
There are currently issues with the Frame Renderer (Maya) interacitve app in ondemand.osc.edu OSC staff are working with the vendor to resolve the... Read more |
3 years 8 months ago | 3 years 5 months ago |
| Brief disruption to external network, 2013/12/29 | Connectivity |
Resolved |
Between 5:00AM and 9:00AM EDT on Sunday,... Read more |
12 years 9 months ago | 12 years 9 months ago |
| AlphaFold 3 GPU Out-of-Memory Error During Inference | Software |
Resolved (workaround) |
When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:
Read more |
10 months 3 weeks ago | 10 months 3 weeks ago |
| Rolling reboot of Ascend, Owens and Pitzer starting from Oct 25 2023 | Owens, Pitzer |
Resolved |
Update on Nov 8 2023: Rolling reboots of all clusters are completed. Update on Nov 3 2023: Rolling reboots of Ascend and Pitzer clusters... Read more |
2 years 11 months ago | 2 years 11 months ago |
| Rolling reboot of Owens cluster, starting from Monday, April 16, 2018 | Owens |
Resolved |
12:00 PM 5/7/2018 Update: The rolling reboot of Owens has been completed. Posted on April 11, 2018, at 3:45... Read more |
8 years 6 months ago | 8 years 5 months ago |
