Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
performance issue on intelmpi/2019.3 Ruby Resolved

A new installation of intelmpi with 2019.3 version has a performance issue on Ruby. We are actively investigating this issue. If you have any questions, please contact...

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7 years 6 months ago 4 years 10 months ago
STAR error bgzf_open: Assertion failed Cardinal, Software Resolved
(workaround)

You may encounter errors that look similar to these when running STAR 2.7.10b:

STAR: bgzf.c:158: bgzf_open: Assertion `compressBound(0xff00) < 0x10000' failed.

Cause...

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1 year 5 months ago 1 year 4 months ago
Storage Service Interruption Outage Resolved

This is resolved. If you do not see the Project or Scratch filesystems in your filebrowser in OnDemand, use the "Restart Web Server" option in the help menu in...

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11 months 1 week ago 11 months 1 week ago
Wine32 Segmentation Fault Software Resolved
(workaround)

Users have reported that running Wine32 (32-bit Wine) results in a...

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7 months 1 week ago 7 months 1 week ago
Scratch and Project are hung; schedulings have been paused Batch, filesystem Resolved

1:00PM 4/6/2017 Update:  The Scratch and Project file systems are back to normal service. Scheduling on systems are resumed. We are still investigating the causes to this problem...

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9 years 6 months ago 9 years 6 months ago
Possible job failures due to MPI library change on Pitzer after May 20 Software Resolved

There are changes on MPI libraries on Pitzer after May 20. We will upgrade MOFED from 4.9 to 5.6 and recompile all OpenMPI and Mvapich2 against the newer MOFED version. Users with their own MPI...

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3 years 5 months ago 3 years 5 months ago
Login Shell Issues on Oakley Account/Shell Resolved

UPDATE: The shells have all been switched back for affected users, and you can submit jobs normally again.  Additionally, if you are still logged in and have the incorrect shell, logging back out...

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12 years 4 months ago 12 years 3 months ago
Problems with the home directories filesystem Resolved

 We are currently seeing problems with the home directories at OSC's HPC facility....

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6 years 4 months ago 6 years 4 months ago
Libraries not compatible with cxx17 Software Resolved

Libraries for intel/18.0.3 and intel/17.0.7 are not compatible with cxx17.

Intel compilers need gnu library to support 2017 ISO C++ standard, and cxx17 is the module to load the gnu...

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8 years 1 month ago 8 years 3 weeks ago
Abaqus Parallel Job Failure with PMPI Due to Out-of-Memory (OOM) Error Cardinal Resolved
(workaround)

You may encounter the following error while running an Abaqus parallel job with PMPI:

Traceback (most recent call last):
 File "SMAPylModules/SMAPylDriverPy.m/src/driverAnalysis.py",...
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1 year 9 months ago 1 year 5 months ago

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