Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Unavailability of intel channel among the conda channel list: Software Resolved

If you are getting an error: 

UnavailableInvalidChannel: HTTP 403 FORBIDDEN for channel intel <...

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2 years 3 weeks ago 2 years 3 weeks ago
Rolling reboots of all three clusters, starting from Tuesday, September 4, 2018 Batch, Owens, Ruby Resolved

10:14 AM 09/17/2018...

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8 years 1 month ago 8 years 3 weeks ago
Problems with GPFS filesystem, and OnDemand is not working filesystem Resolved

Updates on 12:00pm June 10:

The issue is fixed. All impacted services return to production.

We apologize for the inconvience. If you have any questions, please...

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5 years 4 months ago 5 years 4 months ago
warning: libhwloc.so.1 may conflict with libhwloc.so.5 Resolved

Sometimes when building MPI programs the following warning appears.  It is harmless and can be safely ignored.

ld: warning: libhwloc.so.1, needed by /usr/local/mvapich2/1.7-intel/lib/...
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11 years 5 months ago 11 years 2 days ago
Instability on Clusters after May 13 Downtime Resolved

We've been experiencing some instability on the clusters (particularly Cardinal and Ascend) following the recent May 13 downtime, especially with parallel job processing. If you notice any unusual...

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1 year 4 months ago 1 year 4 months ago
A bug in the trigger that sends automated emails from client portal client portal Resolved

We deployed a new version to OSC Client Portal (my.osc.edu) at 3 pm Tuesday, July 9th, which involves a bug in the trigger that sends automated emails to some OSC clients with the subject 'Your...

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7 years 3 months ago 7 years 3 months ago
GPFS problems with /fs/project and possibly /fs/scratch filesystem Resolved

There was an issue with GPFS clients that affected /fs/project and possibly /fs/scratch between around 3:30AM and 8:30AM on Sunday September 4th. Some jobs from clients were also impacted. 

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4 years 1 month ago 4 years 1 month ago
Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 login, Owens, Ruby Resolved

4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. 

All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted...

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9 years 6 months ago 9 years 6 months ago
OnDemand has NOT been working with external providers since 08/22 OnDemand Resolved

Updates on 9:40AM August 23, 2017: this issue has been resolved. 

>>>

Issue:

User can NOT login to OnDemand (ondemand.osc.edu)...

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9 years 1 month ago 9 years 1 month ago
OnDemand unresponsive login Resolved

Some of the login nodes on Owens and Pitzer are in bad states. User can't log into OnDemand. And scratch is unresponsive sometimes. We are working on this issue. We will update when we have more...

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6 years 4 months ago 6 years 4 months ago

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