Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Update on 02/24/2017: All services available Outage Resolved

02/24/17 3:50PM Update: All Services have been restored including:

  • Oakley cluster with full capacity for general access
  • Ruby cluster with full capacity...
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9 years 6 months ago 9 years 6 months ago
OnDemand 2.1 - Issue downloading large directories OnDemand Resolved

There is an issue with OnDemand or Awesim after the new release when downloading directories that are large in size.

Users may encouter issues downloading large directories. Staff are...

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3 years 6 months ago 3 years 6 months ago
PBS commands on Owens are not working Batch, Owens Resolved

Update posted on July 12, 2017 at 1:50PM:

We have fixed the problem with the batch management system on Owens and queues on Owens have been opened again for jobs.

...

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9 years 2 months ago 9 years 2 months ago
MyOSC Email Delivery Problems client portal Resolved

The Ohio Supercomputer Center (OSC) is experiencing an email delivery problem with several types of messages from MyOSC, impacting user signup, password changes, and possibly others such as budget...

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2 years 8 months ago 2 years 3 months ago
Armstrong offline until Noon Resolved

Armstrong will need to be taken down today until Noon.  In the meantime, contact OSCHelp (OSCHelp@osc.edu) for account assistance.

12 years 4 weeks ago 12 years 4 weeks ago
A partial-node MPI job failed to start using Intel MPI mpiexec Owens, Pitzer, Software Resolved
(workaround)

A partial-node MPI job may fail to start using mpiexec from intelmpi/2019.3 and intelmpi/2019.7 with error messages like

[mpiexec@o0439.ten.osc....
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5 years 10 months ago 1 year 4 months ago
Switch failure on Nov 17 2018 filesystem, login Resolved

Updates at 12:51 PM Nov 19:

At about 5:00 am on November 18th, OSC experienced another major switch failure. As of noon Nov 18, all services have been fully restored. In...

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7 years 10 months ago 7 years 9 months ago
OpenMPI 4 and NVHPC MPI Compatibility Issues with SLURM HWLOC Ascend, Cardinal, Software Resolved
(workaround)

A pure MPI application using mpirun or mpiexec with more ranks than the number of NUMA nodes may encounter an error similar to the following:...

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1 year 5 months ago 1 year 2 months ago
Glenn Intel v11 and later do not support -mkl flag Software Resolved

Intel compiler versions 11 and later on Glenn do not support the -mkl compiler options.  Contact oschelp@osc.edu...

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10 years 7 months ago 10 years 4 weeks ago
Emergency maintenance in OSC’s data center Feb 10 2022 Outage, Owens, Pitzer Resolved

OSC will shut down significant portions of the Owens and Pitzer clusters for several hours this afternoon (Thursday, Feb....

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4 years 7 months ago 4 years 7 months ago

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