Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Storage Problems - GPFS services (Project / Scratch) filesystem Resolved

Updates at 15:52 March 11, 2020:

The issue with the Project file system that causes deletes of file system snapshots to fail has now been resolved. OSC Project file system...

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6 years 6 months ago 6 years 6 months ago
Systemic Problem on Cluster Computing service Operations Resolved

4:20PM 6/23/2017 Update: All HPC systems are back in production. This outage may cause failures of users' jobs. We'll update the community as more is known. 

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9 years 2 months ago 9 years 2 months ago
Unavailability of intel channel among the conda channel list: Software Resolved

If you are getting an error: 

UnavailableInvalidChannel: HTTP 403 FORBIDDEN for channel intel <...

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2 years 1 day ago 2 years 1 day ago
issue with OnDemand 6:09 - 8:39 pm Resolved

OnDemand, epi accounting queries, the Viper DB, the Medline DB, the Eweld DB,...

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12 years 1 month ago 12 years 1 month ago
Oakley login node problems Resolved

One of the Oakley login nodes (oakley01) has experienced some hardware failures and is temporarily out of service while repairs are ongoing.

Please limit your interactive use of the...

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11 years 9 months ago 11 years 9 months ago
Problems with home directory servers filesystem Resolved

We had several auto-reboots with our home directory servers, starting from around 11pm August 30. Jobs might be impacted. The systems are working properly now.  

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5 years 1 week ago 5 years 1 week ago
Pitzer Xfce Desktop through OnDemand is not working OnDemand Resolved

Pitzer Xfce Desktop through OnDemand is not working. Please choose 'Mate' desktop environment instead. We are working to fix this issue now and apologize for any inconvenience. Please contact ...

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7 years 7 months ago 7 years 7 months ago
Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes Software Resolved
(workaround)

RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes.

Workaround...

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1 year 1 month ago 1 year 1 month ago
Problems with LAMMPS 14May16 Software Resolved

LAMMPS 14May16 was built with the USER-OMP package on Oakley, Ruby, and Owens. Its default behavior is to spawn too many OpenMP threads. lammps/14May16 batch scripts that do not use the USER-OMP...

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9 years 12 months ago 9 years 9 months ago
Intermittent home directory performance issues filesystem Resolved

Users may experience performance issues in home directory. It is recommended to use temporary directory ($TMPDIR, or scratch) or project storage to minimize the impact on...

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3 years 2 months ago 3 years 1 month ago

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