Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Oakley login node down Resolved

One of the Oakley login...

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11 years 7 months ago 11 years 7 months ago
myosc outage - may 17, 2021 client portal Resolved

Resolution: Access to myosc was restored.

myosc is currently unavailable.

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5 years 3 months ago 5 years 3 months ago
Storage usage reported in the Project Dashboard is not correct client portal Resolved

After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'...

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7 years 6 months ago 6 years 10 months ago
Singularity: failed to run a container directly or pull an image from Singularity or Docker hub Software Resolved
(workaround)

You might encounter an error while run a container directly from a hub:

[pitzer-login01]$ apptainer run shub://vsoch/hello-world
Progress...
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1 year 4 months ago 9 months 3 weeks ago
Apptainer sandbox fails on GPFS due to stale NFS file handles Software Resolved

Users may encounter errors when attempting to run a sandbox on GPFS-mounted directories such as /fs/scratch or /fs/ess. The error...

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1 year 1 month ago 9 months 3 weeks ago
Rolling reboot of compute and login nodes of all clusters, starting from Wednesday morning, March 22, 2017 login, Owens, Ruby Resolved

4:56PM 3/28/2017 Update: The rolling reboots of all systems are completed. 

All compute nodes and login nodes of Owens, Oakley, and Ruby clusters will need to be rebooted...

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9 years 6 months ago 9 years 5 months ago
Nsight GPU profiler not working due to DCGM conflict GPU, Infrastructure Resolved

UPDATE (Mar 15, 2023)

After the downtime on Mar. 14, 2023, OSC enabled a new Slurm option --gres=nsight. DCGM will be disabled on the nodes for the...

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3 years 6 months ago 3 months 3 weeks ago
AlphaFold 3 GPU Out-of-Memory Error During Inference Software Resolved
(workaround)

When you run AlphaFold 3, you may encounter a GPU out-of-memory (OOM) failures during model execution. The job terminated with errors similar to:

Can't...
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9 months 3 weeks ago 9 months 3 weeks ago
Account changes temporarily suspended Account Management Resolved

We are still experiencing some account problems related to Thursday's issue. As a result, we have taken my.osc.edu offline and cannot process email changes or password resets, either via self-...

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12 years 3 months ago 12 years 2 months ago
Security Vulnerability for GPFS filesystem Resolved

Update: The fix was deployed during May 19 Downtime. 

Clients are not able to use mm* commands to manipulate GPFS ACLs on most OSC systems, due to a security vulnerability...

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6 years 4 months ago 6 years 3 months ago

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