Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.
A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.
A known issue with Resolved Resolution state has been corrected.
| Title | Category |
Resolution |
Description | Posted | Updated |
|---|---|---|---|---|---|
| Possible job failures due to MPI library change on Pitzer after May 20 | Software |
Resolved |
There are changes on MPI libraries on Pitzer after May 20. We will upgrade MOFED from 4.9 to 5.6 and recompile all OpenMPI and Mvapich2 against the newer MOFED version. Users with their own MPI... Read more |
3 years 4 months ago | 3 years 4 months ago |
| Matlab parallel pool cannot connect | Matlab, Pitzer |
Resolved |
In some cases, matlab would hang with connecting to parallel pool on Pitzer. This was discovered in the 2026 January downtime. In order to mitigate this we have introduced the "current"... Read more |
8 months 2 days ago | 4 months 3 weeks ago |
| Rolling reboots of Owens and Pitzer, starting from Tuesday, Jan 22, 2019 | Batch, login, Owens |
Resolved |
... Read more |
7 years 7 months ago | 7 years 7 months ago |
| Slurm on Pitzer is offline |
Resolved |
The Slurm scheduler for Pitzer is currently offline. We are working with the vendor for the fix. Sorry for the inconvenience. |
2 years 6 months ago | 2 years 6 months ago | |
| autodock-gpu 1.5.2 does not work on Cardinal | Software |
Resolved |
autodock-gpu/1.5.2 does not work on Cardinal. We suggest using autodock-gpu/1.6 instead |
4 months 18 hours ago | 4 months 18 hours ago |
| Globus Online Transfers Failing | Connectivity, filesystem, Web Services |
Resolved |
We are currently investigating multiple reports of Globus Online transfers to/from OSC to other sites are failing. Transfers to/from Globus Personal Endpoints do not seem to be affected. ... Read more |
10 years 5 months ago | 8 years 3 months ago |
| Ondemand error when terminating interactive app | OnDemand |
Resolved (workaround) |
When trying to delete an interactive session through OnDemand, you may receive an error page about 'No such file'. This can be disregarded. Simply navigate back to the interactive sessions page... Read more |
5 years 9 months ago | 4 years 4 months ago |
| OpenMPI-HPCX 4.1.x hangs on writing files on a shared file system | Software |
Resolved (workaround) |
Your job utilizing openmpi/4.1.x-hpcx (or 4.1.x on Ascend) might hang while writing files on a shared file system. This issue is caused by a ... Read more |
1 year 4 months ago | 1 year 4 months ago |
| Network card re-seat | Network |
Resolved |
At 8AM on Tuesday, July 9th 2013, we will be re-seating a network card in a switch at our operations center. It is possible that a brief (~10 minute) outage may occur. Jobs will pause for the... Read more |
13 years 2 months ago | 13 years 2 months ago |
| Rolling reboot of Oakley and Ruby clusters, starting from 8:30AM October 9, 2017 | Batch, login, Ruby |
Resolved |
Updates on 1:00PM October 16, 2017: The rolling reboots of Oakley and Ruby are completed. ... Read more |
8 years 11 months ago | 8 years 10 months ago |
