Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Problems with Project Space (/nfs/gpfs) filesystem Resolved

(9/8/15 14:21 Eastern) Project space appears to be back to normal operation. We are running some tests to verify that the problem is fully resolved.


As of early afternoon, Sept. 8,...

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11 years 6 days ago 11 years 5 days ago
Problems with home directory servers filesystem Resolved

We had several auto-reboots with our home directory servers, starting from around 11pm August 30. Jobs might be impacted. The systems are working properly now.  

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5 years 1 week ago 5 years 1 week ago
Segmentation fault from openmpi/1.10-hpcx and 2.0-hpcx on Owens Owens, Software Resolved

We have found that recent MPI jobs using openmpi/1.10-hpcx and openmpi/2.0-hpcx on Owens may complete or hang until the job is killed, but receive segmentation fault. Some applications might be ...

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7 years 1 month ago 7 years 4 weeks ago
Poor performance with hybrid MPI+OpenMPI jobs and more than 4 MPI Tasks on multiple nodes Software Resolved
(workaround)

RELION versions prior to 5 may exhibit suboptimal performance in hybrid MPI+OpenMP jobs when the number of MPI tasks exceeds four across multiple nodes.

Workaround...

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1 year 1 month ago 1 year 1 month ago
Rolling reboot of all clusters, starting from Wednesday morning, April 19, 2017 Batch, Maintenance, Owens, Ruby Resolved

1:40PM 4/27/2017 Update: Rolling reboots are completed. 

3:10PM 4/18/2017 Update: Rolling reboots on Owens have started to address GPFS errors occured...

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9 years 4 months ago 9 years 4 months ago
Rolling reboot of Owens cluster, starting from 8:30AM Oct 30, 2017 Batch, Owens Resolved

Updated on Nov 21, 2017 at 3:33PM:

It has been completed. 

Updated on October 20, 2017 at 4:19PM:

We will have a rolling reboot of Owens...

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8 years 10 months ago 8 years 9 months ago
Code Server ondemand.osc.edu cannot open this folder because it contains system files OnDemand, Software Resolved

Trying to download a directory through code server results in the error "ondemand.osc.edu cannot open this folder because it contains system files"

To work...

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10 months 3 weeks ago 10 months 3 weeks ago
Slurm to be Upgraded to Version 23.11.4 Owens, Pitzer Resolved

Updates on 04/08/2024:

The rolling reboots are completed. 

Updates:

We will perform rolling reboots on this...

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2 years 6 months ago 2 years 5 months ago
Scheduling suspended Batch Resolved

We have temporarily suspended scheduling due to some problems with the parallel scratch file system.

11 years 11 months ago 11 years 11 months ago
Client Portal inaccessible client portal Resolved

All users are currently unable to login to OSC client portal.

When attempting to login to OSC...

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5 years 8 months ago 5 years 8 months ago

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