Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Title Category Resolutionsort descending Description Posted Updated
Proj13 file system difficulties filesystem Resolved

We are currently experiencing difficulties with the servers for the filesystem mounted at /nfs/proj13.

12 years 10 months ago 12 years 10 months ago
abaqus with UMAT Software Resolved

On Owens, usage of user-defined material (UMAT) script for abaqus is limited as following:

abaqus 2017: correctly running on single and multi-nodes

abaqus 6.14 and 2016: correctly...

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8 years 5 months ago 8 years 2 months ago
Error 'libim_client.so: undefined reference to uuid@' with MVAPICH2 in Conda environment Owens, Pitzer, Software Resolved

Users may encoutner an error like 'libim_client.so: undefined reference to `uuid_unparse@UUID_1.0' while compiling MPI applications with mvapich2 in some Conda enivronments. We found pre-installed...

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6 years 4 months ago 4 years 4 months ago
autodock-gpu 1.5.2 does not work on Cardinal Software Resolved

autodock-gpu/1.5.2 does not work on Cardinal. We suggest using autodock-gpu/1.6 instead

3 months 1 week ago 3 months 1 week ago
CP2K 6.1 Floating-point exception on Pitzer Cascade Lakes (48-core) node Owens, Pitzer Resolved
Program received signal SIGFPE: Floating-point exception - erroneous arithmetic operation.

Backtrace for this error:

Thid could be a bug in libxsmm 1.9.0 which is released on Mar 15...

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1 year 10 months ago 1 year 10 months ago
Oakley login node down Resolved

One of the Oakley login...

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11 years 6 months ago 11 years 6 months ago
Storage usage reported in the Project Dashboard is not correct client portal Resolved

After you log into the client portal (my.osc.edu), the storage usage of each project under 'Project Summaries' reported in the Project Dashboard is not correct. Please click 'Usage Details'...

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7 years 5 months ago 6 years 9 months ago
OSC is experiencing a very high support load Operations Resolved

OSC is currently experiencing a very high customer ticket load. Please allow extra time for analysts to get to your issue. We apologize for any inconvenience. Thank you for your continued support...

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5 years 1 month ago 5 years 1 month ago
Some MKL environment variables have incorrect paths Ascend, Cardinal, Pitzer, Software Resolved

MKL module files define some helper environment variables with incorrect paths.  This can yield link time errors.  All three clusters are affected.  We are working to correct the module...

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1 year 2 months ago 1 year 3 days ago
Interruption of both Project and Scratch filesystems on 10/13/2016 filesystem Resolved

We experienced a brief interruption of both Project and Scratch filesystems at about 5:15PM October 13, 2016. User jobs may have been effected.

We'll update more details later. 

9 years 10 months ago 9 years 10 months ago

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