Known issues

Unresolved known issues

Known issue with an Unresolved Resolution state is an active problem under investigation; a temporary workaround may be available.

Resolved known issues

A known issue with a Resolved (workaround) Resolution state is an ongoing problem; a permanent workaround is available which may include using different software or hardware.

A known issue with Resolved Resolution state has been corrected.

Known Issues

Titlesort ascending Category Resolution Description Posted Updated
Backup Issues Backups Resolved

Updates on 04/17:

OSC has conducted thorough validations to ensure the integrity of our backup data for user home directories and the /fs/ess filesystem. 

...

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2 years 4 months ago 2 years 4 months ago
Backup failures on ess filesystem Backups, filesystem Resolved

The backups on the /fs/ess filesystem are having issues running. There has not been a successful backup of this filesystem since Sunday, 08 August 2021.

OSC is working with the vendor to...

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5 years 1 week ago 5 years 1 week ago
autodock-gpu 1.5.2 does not work on Cardinal Software Resolved

autodock-gpu/1.5.2 does not work on Cardinal. We suggest using autodock-gpu/1.6 instead

3 months 1 week ago 3 months 1 week ago
Ascend desktop including lightweight is not working Resolved

Update: this is fixed. 

Original Post:

Ascend Desktop, including...

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1 year 4 months ago 1 year 4 months ago
Armstrong offline until Noon Resolved

Armstrong will need to be taken down today until Noon.  In the meantime, contact OSCHelp (OSCHelp@osc.edu) for account assistance.

12 years 4 days ago 12 years 4 days ago
ARMSTRONG is offline Outage Resolved

ARMSTRONG is experiencing an unexpected outage. We are working on a resolution.

12 years 4 months ago 12 years 4 months ago
Armstrong inaccessible Resolved

Update: 2PM March 12th: Armstrong is back up and running.  Please notify oschelp@osc.edu of any lingering issues.


As of 10AM Thursday March 12th...

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11 years 5 months ago 11 years 5 months ago
ArcGIS License problems Software Resolved

We are experiencing problems with the ArcGIS license server. We will resume working on restoring access to this software on October 24th, 2018.

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It is fixed and running...

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7 years 10 months ago 7 years 10 months ago
Apptainer sandbox fails on GPFS due to stale NFS file handles Software Resolved

Users may encounter errors when attempting to run a sandbox on GPFS-mounted directories such as /fs/scratch or /fs/ess. The error...

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1 year 3 weeks ago 9 months 6 hours ago
Apptainer container builds fail on compute nodes due to /tmp namespace behavior Software Resolved
(workaround)

Building Apptainer containers on compute nodes may fail during apt update or other package operations...

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7 months 2 weeks ago 6 months 1 week ago

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